Patient Care Technician (PCT)

WellNow Urgent Care-posted 7 days ago

Full-time • Entry Level

Onsite • South Bend, IN

5,001-10,000 employees

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WellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 170+ locations across New York, Illinois, Indiana, Michigan, Pennsylvania and we are continuing to grow! That means our colleagues can transfer facilities in any of the markets we serve. We are committed to offering our patients the best care by adding talented healthcare professionals. Salary: Starting at $19.00 per hour At WellNow Urgent Care you’ll enjoy: Competitive salary Parental leave Continuing education opportunities Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage 401(k) plan with a company match for your future financial security Free urgent care visits for you and your immediate family members Scrubs provided to ensure a professional and comfortable work environment Opportunities for promotional growth as we continue to expand our presence Monthly bonus based on your performance and productivity

Responsible for taking patient history and obtaining vital signs
Perform basic testing or screenings such as: vision, audio, urine drug screens, breath alcohol, EKGs, pulmonary function testing
Perform necessary phlebotomy for collection of laboratory samples, if certified
Accurately complete corresponding paperwork/computer work for lab tests ordered on blood, urine, tissue and culture samples
Perform point of care testing such as: strep, mono, glucose, influenza, Urine pregnancy, Urinalysis, blood glucose levels
Insure sterile technique, instrument cleaning and sterilization, proper use of the autoclave
Schedule and coordinate necessary records for ancillary care for patients
Assist providers with exams and testing (pelvic exams, eye irrigations and ear irrigations, I & D’s and splinting/ ortho-glass preparation
Maintain confidentiality with all patient information (HIPAA)
Ensures equipment is in working order
Logs laboratory procedures when completed, processes related paperwork using computer equipment as directed
Maintains examination rooms and stocks necessary medical supplies
Performs duties to ensure good patient flow
Registration duties: explain to patients what insurances that are accepted and those that are out of network as well knowledgeable of all pricing - Properly collect and record payments, complete registration screen in a timely manner
Accompany the provider to the bedside
Accurately and thoroughly documents the patient’s medical history, physical exam, and procedures
Completes transcription as requested
Perform tasks to improve provider efficiency during the course of a shift
Greet and registers patients
Answers and appropriately triages phone calls
Takes payments for visits
Printing, scanning, and faxing reports
Other front desk and cleaning responsibilities as assigned
Document the provider dictated patient history including history of present illness, review of systems, past medical and surgical history, family and social histories, medications and allergies
Document physical examination findings and procedures as performed by the provider
Scribes the results of laboratory and radiographic studies as dictated by the provider
Scribes the correct time of patient care related activities
Committed to the specialty of Urgent Care, with a focus on serving our communities with quick, convenient and quality care with continued clinical and patient experience training

1+ years’ experience in a Patient Care Tech role or equivalent preferred
Ability to identify equipment problems and correcting or notifying team leader
Ability to apply written instructions and standardized work practices
Ability to establish and maintain effective relationships with staff, patients, and families
Able to withstand physical & mental demands: standing, walking, stooping, and bending. Requires ability to move equipment and transfer patients.
Computer knowledge and skills, must be able to register patients on the computer in a timely manner
Up-to-date on injections, and provide documentation, as per OSHA guidelines
Ability to complete and maintain CPR certification
Excellent listening and note-taking skills
Ability to apply written instructions and standardize work practices
Basic computer skills, including the use of Electronic Medical Records (EMR)
Demonstrated ability to type at least 45 words per minute
Strong communication skills, including grammatical, spelling and verbal
Detail-oriented with proven ability to work effectively under conditions requiring accuracy
Capable of working well on a team
Friendly and customer service oriented
Ability to manage high call volume
High School Degree or equivalent required

EMT Basic certification preferred
Medical Assistant certification through one of the preferred following programs: Clinical Medical Assistant (CCMA) - National Healthcareer Association Certified Medical Assistant (CMA) – American Association of Medical Technologists Registered Medical Assistant (RMA) – American Medical Technologists

Competitive salary
Parental leave
Continuing education opportunities
Medical benefits, including vision coverage, FSA/HSA options, and prescription drug coverage
401(k) plan with a company match for your future financial security
Free urgent care visits for you and your immediate family members
Scrubs provided to ensure a professional and comfortable work environment
Opportunities for promotional growth as we continue to expand our presence
Monthly bonus based on your performance and productivity

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