Patient Care Technician (PCT)-4W Intermediate Med - Surg Stepdown

Mercy Health•Richmond, VA

1d•Onsite

About The Position

Mercy Health and Bon Secours are faith-based and patient-focused organizations dedicated to enhancing the health and well-being of all people through exceptional patient care, fostering a culture of compassion, collaboration, excellence, and respect. A Patient Care Technician (PCT) provides basic health care and support to patients under the guidance of a Registered Nurse or designated healthcare professional. This role involves sanitizing and cleaning patients’ rooms, monitoring patients’ health and vital signs, and assisting patients with basic needs such as feeding and grooming.

Requirements

BLS Basic Life Support (must obtain from approved source prior to direct patient care)
Successful completion of nursing aide training program OR Successful passing of STNA State Tested Nurse Aide (required if OH LTC), OR CNA Certified Nurse Aide, OR Nurses Aide state testing or completed a nursing program that had one clinical nursing course and one clinical rotation OR 1 year of relevant experience in a clinical setting
Possesses problem-solving skills with excellent communication and interpersonal skills
Engage with staff and patients in a professional manner
Ability to be proactive in a rapidly changing environment

Nice To Haves

Recent experience in acute care, physician's office, home health/hospice, or long-term care facility, with a preference for the setting in which they are applying
EPIC Electronic Health Record (EHR) training

Responsibilities

Provides basic patient care to include, but not limited to, care and comfort, vital sign measurement, personal care and hygiene, and assists with mobility, including unit-based specialty duties.
Acts as liaison between patient and nurse to report changes and/or concerns.
Provides high-level customer service to all patients, patient's family, visitors, and employees.
Provides accurate, precise, timely documentation when applicable for patient care.
Participates in hand-off/report of pertinent information regarding patient and departmental needs upon arrival and when leaving.
Performs delegated tasks once competency has been validated.
Mobilizes patients using therapeutic transfer techniques which foster independence and safety.
Fosters independence by encouraging patients to complete tasks as independently as possible.
Individualizes care based on patient's interests and hobbies.