Patient Care Technician (PCT / CNA) - Telemetry Unit

Trinity Health • Springfield, MA

131d

About The Position

Mercy Medical Center is seeking a compassionate and detail-oriented Patient Care Technician (PCT/CNA) to join our Telemetry Unit. In this essential role, you'll support physicians and nurses by providing hands-on care and comfort to patients with a variety of medical conditions.

Requirements

• High school diploma or GED required.
• CPR/BLS certification required (American Heart Association or American Red Cross).
• Ability to pass background checks and drug screenings.
• Prior experience as a CNA or PCT in a hospital setting preferred.

Responsibilities

• Assist patients with activities of daily living (ADLs), including personal hygiene, bathing, dressing, and toileting.
• Monitor and support fluid intake and elimination.
• Deliver ice and beverages to patients as directed.
• Transport patients safely within the hospital.
• Collect routine specimens and distribute linens and supplies to patient rooms.
• Provide care in accordance with hospital procedures, ensuring patient safety and dignity.
• Perform basic clerical tasks to support unit operations.
• Collaborate with the care team and perform other duties as assigned by the Nurse Manager.

Benefits

• Day One Benefits - Health, dental, vision, and more.
• Career Growth - Advancement opportunities within Trinity Health Of New England.
• Award-Winning Care - Be part of a team recognized for excellence in patient outcomes.
• Mission-Driven Culture - Rooted in compassion, service, and community impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED