Patient Care Technician (PCT) - Behavioral and Mental Health

University of Virginia • VA

103d • $15 - $23

About The Position

Performs a variety of patient care and administrative support functions under the supervision of a Health Care Provider (physician, APP or RN designee) in an ambulatory setting in accordance with policy, procedure, and competency to promote patient health and wellness. Assists in assuring effective and efficient operations while maintaining consistent and accurate communication with team members, providers, and patients. Assists with data collection for physical, psychological, social, and cultural dimensions of patients according to professional practice standards and institutional policy/procedure. Organizes and prioritizes daily work assignments to support patient needs, the interdisciplinary team, and operational efficiency. Provides for a safe environment and safe delivery of care. Performs administrative support functions. Maintains supplies and equipment. Demonstrates teamwork in the delivery of patient care. Reinforces patient/family teaching plan based on identified health education needs and the condition and age of the patient through approved educational materials or written instructions. Assists patients with care as needed for optimal health. Provides clinical support to licensed healthcare professionals during examinations and procedures. Performs administrative support responsibilities. Demonstrates teamwork in the delivery of patient care. Recognizes the importance of time sensitive issues. Assumes responsibility for professional development of self and others according to departmental policy. In addition to the above job responsibilities, other duties may be assigned.

Requirements

• High School Graduate or Equivalent
• American Heart Association (AHA) Health Care Provider BLS Certification required.
• Certified to practice as a Nurse Aide in the Commonwealth of Virginia OR meet one of the following criteria:
• (1) Successful completion of the UVa PCT Education Program OR another approved PCT Education Program.
• (2) Documented proof of at least 1 year of recent experience in a similar PCT role from an outside institution.
• (3) Passage of a nationally recognized and accredited PCT Certification exam.
• Currently enrolled student nurses who have completed the Medical/Surgical Clinical Experience and Didactic are exempt from the Certified Nurse Aide requirement.
• EMT or above certification with completion of the UVA PCT Course within 6 months.
• Graduate of an accredited nursing program.

Responsibilities

• Perform a variety of patient care and administrative support functions under supervision.
• Assist in assuring effective and efficient operations.
• Maintain consistent and accurate communication with team members, providers, and patients.
• Assist with data collection for patients' physical, psychological, social, and cultural dimensions.
• Organize and prioritize daily work assignments to support patient needs and operational efficiency.
• Provide a safe environment and safe delivery of care.
• Perform administrative support functions and maintain supplies and equipment.
• Demonstrate teamwork in the delivery of patient care.
• Reinforce patient/family teaching plans based on health education needs.
• Assist patients with care for optimal health.
• Provide clinical support to licensed healthcare professionals during examinations and procedures.
• Recognize the importance of time-sensitive issues.
• Assume responsibility for professional development of self and others.

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance
• Paid Time Off
• Long-term and Short-term Disability
• Retirement Savings
• Health Saving Plans
• Flexible Spending Accounts
• Certification and education support
• Generous Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED