About The Position

Under the direct supervision of licensed personnel, the patient care technician performs a variety of routine duties to assist the nursing staff in the delivery of patient care. This position spends the majority of his or her time interacting with, assisting, and supporting our patients. Along with ensuring a safe environment, this position develops with each individual a therapeutic relationship which is critical in the healing process. Demonstrates the skills and judgment necessary to provide direct care to patients in collaboration with licensed personnel. Performs all responsibilities/duties required by patient care services, as defined in the scope of service, to ensure that the unique nature of the patients are addressed. Assumes clerical duties necessary to assist the healthcare team to provide patient care. Receives and directs phone calls and serves as the receptionist for the department. Maintains supplies/inventory for department. Operates a variety of office equipment effectively. Maintains current knowledge/certification.

Requirements

  • High School Diploma or Equivalent Required
  • BLS for Healthcare Providers (BLS) American Heart Association Upon Hire Required
  • Effective communication skills. (High proficiency)
  • Basic computer knowledge.
  • Ability to accurately screen and triage acute patients
  • Ability to sit for extended periods of time.
  • Strong interpersonal and team skills
  • Knowledge of basic medical terminology.
  • Excellent customer service skills.
  • Excellent organizational skills required. (High proficiency)
  • Knowledge of acceptable ranges of blood pressure, pulse, oxygen saturation and EKG. (Medium proficiency)
  • Ability to document and utilize electronic health record applications.
  • Empathy and excellent listening skills. (High proficiency)
  • Ability to deal appropriately with confidential information.

Responsibilities

  • Assist nursing staff in delivery of patient care
  • Interact with, assist, and support patients
  • Ensure a safe environment
  • Provide direct care to patients in collaboration with licensed personnel
  • Perform responsibilities/duties required by patient care services
  • Assume clerical duties to assist the healthcare team
  • Receive and direct phone calls and serve as the receptionist
  • Maintain supplies/inventory for department
  • Operate office equipment effectively
  • Maintain current knowledge/certification

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Ambulatory Health Care Services

Education Level

High school or GED

Number of Employees

5,001-10,000 employees

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