Patient Care Technician I, Full Time, Gastroenterology, Bridgewater
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About The Position
The position involves a variety of administrative, clinical, and professional development functions within the Atlantic Medical Group. The role requires effective communication with endoscopy departments to schedule patient procedures, ensuring patients receive their pre-procedure instructions, and obtaining prior authorizations. The individual will work closely with the clinical team to ensure necessary testing is ordered and completed, while also reviewing daily appointment schedules with providers to develop patient care plans. Responsibilities include obtaining pre-operative paperwork, labs, and referral consultation notes, as well as processing lab letters and referrals. The role also emphasizes collaboration with the team to accommodate same-day requests and maintaining a well-stocked work area. Professional development is encouraged through participation in departmental meetings and training activities. Clinical functions include preparing patients for visits, maintaining clean exam rooms, and assisting providers with procedures. Strong communication skills are essential for interacting with patients and insurance carriers.
