PATIENT CARE TECHNICIAN FLOAT TOLEDO

The Little Clinic • Toledo, OH

394d

About The Position

The Patient Care Technician (PCT) position at The Little Clinic is designed to enhance patient flow and ensure a stellar patient experience under the guidance of the on-duty Nurse Practitioner or Physician Assistant. The role involves a combination of administrative tasks, patient interaction, and maintaining a clean and organized clinic environment, all while adhering to company policies and core values.

Requirements

• Minimum High School Diploma or GED.
• Basic computer skills.
• Excellent customer service, organizational, and task-management skills.
• Ability to work cooperatively in a team-based environment.
• Ability to travel independently as needed.
• Basic math skills.

Responsibilities

• Maximize patient flow through the clinic while providing a stellar patient experience.
• Perform administrative tasks including EMR documentation in accordance with company policy.
• Greet customers or potential patients in the front area of the clinic.
• Clean and organize the clinic space daily, including taking out trash and cleaning floors.
• Answer questions while following HIPAA guidelines in the front area.
• Utilize the Patient Care Technician PERK system for patient management.
• Determine method of payment and describe options to patients.
• Copy government-issued identification and insurance cards for patients.
• Escort patients to exam rooms and determine their chief complaints.
• Complete the registration process and place patients in the appointment book for the provider.
• Scan all appropriate documents and alert the provider if scanning is needed.
• Collect payments and log them in the EMR system.
• Obtain vital signs and enter data in the EMR as required.
• Assist the provider with obtaining specimens based on patient complaints.
• Provide guidance to waiting patients on registration, wait times, and services.
• Answer phones and respond to questions as necessary.
• Participate in off-site events and monthly screening events.
• Prepare supplies for events and register patients as needed.
• Put together weekly supply orders for provider approval.
• Prepare packages and mail for shipping.
• Travel to designated clinics within a specified geographic area.

Benefits

• Balanced, competitive benefits and rewards.
• Ongoing opportunities for growth and development.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: High school or GED