Patient Care Technician Float Dayton

Kroger • Dayton, OH

125d

About The Position

Under the day to day direction of the on-duty nurse practitioner/physician assistant, the general purpose of the patient care technician (PCT) position is to maximize patient flow through the clinic while providing a stellar patient experience. Responsible for performing all the appropriate administrative tasks, including electronic health record (EHR) documentation, in accordance with company policy. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety.

Requirements

• Minimum - High School Diploma or GED.
• Basic computer skills.
• Excellent administrative, communication, and organizational skills with high attention to detail.
• Basic math skills (i.e., counting, addition, and subtraction).
• Ability to work cooperatively in a fast-paced, team-based environment.
• Excellent customer service, organizational, and task-management skills.

Nice To Haves

• Any previous experience in retail, customer service, or healthcare.
• Knowledge of infection control practices.

Responsibilities

• Maximize patient flow through the clinic while providing a stellar patient experience.
• Perform all appropriate administrative tasks, including electronic health record (EHR) documentation.
• Greet customers or potential patients in the front area or near the clinic.
• Clean and organize the clinic space daily, including taking out trash and cleaning examination rooms.
• Answer questions while following HIPAA guidelines.
• Utilize the Patient Queue, Appointment Tool, and Patient Kiosk systems to manage waiting room flow.
• Complete the registration process and verify patient identity.
• Determine method of payment and collect payments, logging them in the EHR.
• Obtain vital signs and patient history and enter data in the EHR.
• Provide guidance to waiting patients on registration, wait time, and services.
• Answer phones, respond to questions, and complete daily patient call backs.
• Participate in and prepare for off-site events as needed.
• Put together weekly supply orders for provider's approval.
• Travel to designated clinics if a float.
• Assist the provider within specified company protocols to obtain specimens for testing.

What This Job Offers

• Industry: Food and Beverage Retailers
• Education Level: High school or GED