Patient Care Technician-Cardiology Clinic

UVA Health SystemCulpeper, VA
315d

About The Position

The Patient Care Technician (PCT) will provide clinical support, assist with administrative tasks, and provide general support under direct supervision of a licensed practitioner or designee in accordance with UVA Health's policies and procedures and competency to promote patient health and wellness. This position requires providing service to all age populations in a manner that demonstrates an understanding of the functional/developmental age of the individual served. The role requires a commitment to UVA Health's ASPIRE values: Accountability, Stewardship, Professionalism, Integrity, Respect, and Equity, ensuring high standards of patient care and collaborative work environment.

Requirements

  • High School Diploma or GED Required.
  • Must meet ONE of the following required criteria to meet eligibility: EMT Certification, Certified to practice as a Nurse Aide in the Commonwealth of Virginia (CNA), Passage of a nationally recognized and accredited PCT Certification exam, Graduate of an accredited nursing program, Minimum of 2 years experience as a Medical Office Assistant.
  • AHA Healthcare Provider BLS required.
  • Ability to successfully complete general and department role based specific skills validation and competency testing.

Responsibilities

  • Responsible for practicing safely within the defined standards of practice.
  • Records and relays patient information, symptoms, and concerns to the patient's medical provider or registered nurse for further triage assessment and to determine a plan of care.
  • Completes standardized rooming and performs clinical intake, health data collection, and documentation.
  • Performs tasks according to scope of practice, documented competencies, and as directed by a licensed practitioner or nurse.
  • Implements age-appropriate interventions based on individual patient needs as directed by the patient's medical provider.
  • Reinforces patient/family teaching plan based on identified health education needs and the condition and age of the patient through approved educational materials or written instructions.
  • Communicates effectively and professionally with all members of the interdisciplinary team, patients, medical providers and all levels of healthcare.
  • Conveys information accurately to physicians, nurses, and other team members, as well as listen and respond to the needs and concerns of patients and colleagues.
  • Utilizes appropriate communication tools.
  • Documents patient information in EHR.
  • Willing to share responsibilities, support their teammates, and work together to achieve common goals.
  • Organizes and prioritizes daily work assignments to support patient needs, the interdisciplinary team, and operational efficiency.
  • Demonstrates teamwork in the delivery of patient care. Recognizes the importance of time sensitive issues.
  • Uses knowledge and skills acquired through training and validation through competency testing.
  • Provides clinical support under the supervision of a licensed practitioner.
  • Documents and captures charges for clinical support services rendered within the patient visit.
  • Performs administrative support responsibilities as directed by a Clinic Leader.
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