Patient Care Tech - Acute Inpatient Medical (AIM) (0.2 Day/Eve)

Mercy Cedar Rapids-posted 1 day ago
Part-time • Entry Level
Baltimore, MD
5,001-10,000 employees
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This position supports Mercy’s philosophy of patient centered care by providing safe and effective patient care by performing tasks and support functions under the supervision of a Licensed Nurse. Patient Care Technicians may fulfill an expanded role by performing additional tasks and responsibilities as delegated by their department.

  • Ensure that accurate and clinically relevant information is communicated with patients, their families, and co-workers at hand offs and other times as needed.
  • Take all measures necessary to ensure that the appropriate and involved parties have communicated necessary information in order to allow for the best possible patient outcome
  • Provide safe and effective patient care under the supervision of the licensed nurse by performing tasks and support functions as delegated by department
  • Observe and communicate to the licensed nurse any changes in patient condition and pertinent information regarding the needs of the patient and/or significant others
  • Demonstrate effective and age-appropriate communication as well as the ability to understand the needs of the patient including non-verbal communication, fears, anxieties and language/cultural barriers
  • Maintains accurate and real time documentation of patient care provided
  • Assures patient privacy by knocking on doors, closing curtains and protecting patient information
  • Responds within scope of practice to emergencies and life-threatening conditions
  • Demonstrates support for changes in practice designed to improve performance.
  • Organize and prioritize daily work, taking into account the needs of patients, families and other health care workers
  • Maintain cleanliness and organization of patient rooms and department work areas
  • Assist in identifying quality improvement opportunities and demonstrate support for changes in practice designed to improve performance
  • Ability to prioritize tasks, identify needs for changes in priorities and takes the initiative to recommend and implement changes in concert with their supervisor.
  • Follows Mercy's safety guidelines, carries out job-specific safety duties and responsibilities, and promptly reports any unsafe conditions, situations, incidents and injuries.
  • Role Models exemplary customer service skills including verbal and non-verbal skills and proper phone etiquette
  • Creates a welcoming environment for all healthcare team members.
  • Demonstrates the ability to provide safe and effective patient care
  • Must have the ability to remain focused in stressful situations and perform multiple tasks quickly.
  • High School diploma or equivalent preferred
  • Current certification in Basic Cardiac Life Support, in accordance with the American Heart Association required.
  • Iowa Dependent Adult Abuse and Iowa Child Abuse Mandatory Reporter training required.
  • Employee must submit certification of completed training to Human Resources prior to start or transfer date.
  • Previous Patient Care Tech or Certified Nursing Assistant experience preferred
  • completion of a Certified Nurse Assistant (CNA) or Health Support Professional program
  • a minimum of 2 years in a baccalaureate program
  • one year in an Associate's Degree in Nursing program
  • comparable education, training and experience in the absence of successful completion of a CNA or Health Support Professional program
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