Patient Care Tech (Urology)

Dayton Physicians•Englewood, OH

17d•Onsite

About The Position

Dayton Physicians Network is looking to add a Patient Care Tech to our independently owned Urology practice! Summary: The Patient Care Tech assists physician and practitioners with patient care, administrative, environmental, and organizational tasks. Schedule: Monday through Friday; 4-10 hour shifts or 8-5 hour shifts No weekends, evenings or holidays! Work/life balance schedules Why work for Dayton Physician's Network? Full-time employees are eligible for health, dental and vision benefits Company holidays and a flexible holiday! Generous Paid Time Off (PTO) Package Additional accrual increase after 1 year of service with Dayton Physicians! 401K Scrub Allotments Yearly Bonus Program Dayton Physicians Network as an Independent Practice <--- Watch video here! DPN Core Value Expectations: The CARES model reflects the principles that guide our day-to-day behaviors; our decisions, our actions, and our relationships with each other and with the patients and families we serve. All DPN employees are expected to embrace and demonstrate the following: C OMPASSION: we show compassion for others A CCOUNTABILITY we hold ourselves accountable for our actions R ESPECT: we show respect for others E XCELLENCE: we strive for excellence in all that we do S ERVICE: we provide outstanding service to our patients, team members and community. Additionally, as DPN is a service-oriented organization, All DPN employees are expected to embrace and demonstrate the following when interacting with patients, employees, and other customers: Smile, make eye contact and greet with energy! Restate what you are hearing. Listen patiently and compassionately to complaints. Our patients and families are likely going through a difficult time. Irritability on their part is not about you. Give full attention. Turn away from the computer screen and face the person you are conversing with. Explain any potential delays in service and provide frequent updates. Empathize (feel empathy for someone)

Requirements

High School or Equivalent
Excellent oral and written communication
Microsoft Office, including Word, Excel, and Outlook.
Attendance and punctuality are essential requirements of this position to provide excellent customer service to both our internal and external stakeholders.

Nice To Haves

Medical Office experience preferred.
Experience with a Practice Management system is preferred.

Responsibilities

Greets patients and assists with patient flow. Including assisting with turning over exam rooms, escorting patients and managing the collection of specimens.
Putting away daily stock deliveries.
Works effectively as a team member in the delivery of care and assists the clinical team to keep clinical schedule on time.
Maintains good working relations with staff through appropriate communication.
Be professional in appearance, attitude, and communication.
Scanning and indexing documentation, including working in Adobe Docusign software.
With specialized training and written approval, may perform additional and specialized tasks pertinent to the assigned area.
Other duties as assigned.