Patient Care Tech

Scotland Health Care System in Laurinburg, North Carolina•Laurinburg, NC

23d•Onsite

About The Position

Under the direct supervision of licensed personnel, the Patient Care Technician will perform basic direct and indirect patient care duties in support of the treatment and care of patients. Careers At Scotland Health Care System, we’re proud to employ a team of dedicated professionals who embody the Scotland Way. Founded in 1946, Scotland Health Care System is a community-owned, not-for-profit organization serving Laurinburg, North Carolina. Our mission is simple yet powerful: to deliver safe, high-quality, compassionate, and sustainable health care to everyone in need. We offer a full spectrum of services—including inpatient, outpatient, and emergency care—along with specialized programs in cancer treatment, cardiac care, surgical services, and women’s health. Our culture is built on caring—for our patients and for our people. We believe that when we take exceptional care of our employees, they can provide exceptional care to our communities. That’s why we offer: Scotland Health Care System in Laurinburg, North Carolina is proud to be the community's health care system. We are a community owned and controlled not-for-profit organization that includes Scotland Memorial Hospital, Scotland Physicians Network with sixteen medical practices, Scotland Regional Hospice (formerly Hospice of Scotland County), Scotland Family Counseling Center, and Scotland Memorial Foundation. Here at Scotland Health Care System, we understand that healthcare is evolving. Advances in medicine and strides in technology are providing local communities access to better healthcare. It is our desire to provide you the best care possible. Our staff will be here to help you and your loved ones when the need arises. Our Beliefs About Our Future: To successfully accomplish our Mission and Vision our transformation must include creative and innovative changes in what we do and how we do it. We must change from a hospital and provider-centric model to a patient-centered, ambulatory model. There will be a continued focus on moving the industry to an increasingly ambulatory based delivery model focused on the health of the individual patient and the overall health of the population we serve. New payment models will incent us to better coordinate our patient’s care along the continuum of services. This includes both how our patients are treated and how their treatment information flows. New partners, arrangements, and competitors will emerge for us as a result of the new treatment and payment models. We will be strategically advantaged by coordinating access to a comprehensive continuum of care. Patients and their families will behave more like Consumers, expecting more Value, Convenience, and Access, in addition to caring and compassionate Service. Limited opportunities to pursue Smart Growth will necessitate us focusing our strategic efforts and resource allocation decisions.

Requirements

Licensure Required; N.C. Nurse Aide I Registry.
High school graduate or GED required
BLS certification through the American Heart Association
Excellent customer service skills
Demonstrates tact, versatility, and dependability
High degree of self-motivation and directional initiative
Positive attitude, demeanor and an effective team member
Ability to work at a rapid pace with numerous interruptions

Nice To Haves

1 Year Cna Experience
Computer Skills
Previous experience as nursing assistant in hospital setting is preferred, not required.

Responsibilities

Under the direct supervision of licensed personnel, the Patient Care Technician will perform basic direct and indirect patient care duties in support of the treatment and care of patients.
Responsible for driving the SHCS culture through values and customer service standards
Accountable for outstanding customer service to all external and internal customers
Develops and maintains effective relationships through effective and timely communication
Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner
Performs skills and competencies as defined in orientation checklist and annual departmental competency checklist if applicable
Demonstrates and maintains competencies specific to patient population served