Position Summary: The Patient Care Tech (PCT) functions as a member of the team to support patient care which may include the Tele-Companion, and Tele-Tech programs. They are responsible for the more complex personal patient care duties such as supporting diagnostic procedures, assisting with technical nursing treatments, patient charting, and patient instruction. All of these activities require direct work relationships with patients and participation as a member of the nursing care team in direct services to patients. The Tele-Companion is responsible for the safety of a patient admitted to the hospital because of physiologic, mental and/or behavioral limitations that are deemed at risk for additional self-injury. Tele-Tech responsibilities include coordinating availability of telemetry transmitters, lead cables and other monitoring supplies and applying electrocardiography leads. Ambulatory Patient Care Tech responsibilities may also include but are not limited to performance of chart review, pre-visit planning, patient intake, production and management of schedule tracking and referral reports, scheduling of patient appointments, referrals, prodedures, and lab tests, coordination of the prescription assistance program, and patient pre and prior-authorization. Patient Care Techs must have excellent analytical and technical skills, must be detail oriented, and demonstrate adaptability to change based on evidence-based practice. Patient care techs will function in alignment with Bozeman Health duties and delegation policies. Minimum Qualifications: Required High School Diploma or Equivalent American Heart Association BLS Preferred Nurse Aide or Emergency Medical Technician certification Prior work experience in health care Prior education in or work experience with medical terminology Essential Job Functions: In addition to the essential functions of the job listed below, employees must have on-time completion of all required education as assigned per DNV requirements, Bozeman Health policy, and other registry requirements. PCTs will undergo standard training followed by demonstrated competence prior to performance of the following duties. Meet the Patient Care Tech competency assessment/skills checklist requirements within three (3) months of hire Complete Safety Companion/TeleCompanion competency and training where applicable Utilize Standard Precautions in caring for all patients Provide for patient safety Maintain and promote patient satisfaction Perform basic nursing care with dignity and respect Collect and document patient information including but not limited to, vital signs, height, and weight, in the patient electronic health record Order necessary supplies Perform designated basic treatments and procedures as specific to work area Perform additional role-appropriate skills following training and demonstrated competence Knowledge, Skills and Abilities Demonstrates sound judgment, patience, and maintains a professional demeanor at all times Exercises tact, discretion, sensitivity, and maintains confidentiality Performs essential job functions successfully in a busy and stressful environment Learns current and new computer applications and office equipment utilized at Bozeman Health Strong interpersonal, verbal, and written communication skills Analyzes, organizes, and prioritizes work while meeting multiple deadlines
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Career Level
Entry Level
Education Level
High school or GED
Number of Employees
1,001-5,000 employees