Patient Care Tech Float East Valley

The Little Clinic • Gilbert, AZ

438d

About The Position

The Patient Care Technician (PCT) position at The Little Clinic is designed to enhance patient flow and ensure a stellar patient experience under the guidance of Nurse Practitioners or Physician Assistants. The role involves a combination of administrative tasks and direct patient interaction, focusing on maintaining a clean and organized clinic environment while adhering to company policies and healthcare regulations.

Requirements

• Basic computer skills
• Excellent customer service skills
• Strong organizational and task-management skills
• Ability to work cooperatively in a team-based environment
• Basic math skills
• Ability to travel independently as needed

Responsibilities

• Assist in maintaining a '365 day survey-ready' environment for Joint Commission Accreditation.
• Greet customers or potential patients in the clinic.
• Clean and organize the clinic space daily, including trash disposal and supply management.
• Answer questions while following HIPAA guidelines.
• Utilize the Patient Care Technician PERK system for patient management.
• Determine method of payment and explain options to patients.
• Copy government-issued identification and insurance cards for patients.
• Escort patients to exam rooms and assess their chief complaints.
• Complete the patient registration process and log information in the EMR.
• Collect payments and enter data into the EMR system.
• Obtain vital signs and document them in the EMR.
• Assist providers with obtaining specimens as per protocols.
• Provide guidance to waiting patients regarding registration and services.
• Answer phones and respond to inquiries as necessary.
• Participate in off-site events and monthly screening events.
• Prepare supplies for events and manage weekly supply orders.
• Travel to designated clinics within a specified geographic area.

Benefits

• Competitive benefits and rewards
• Opportunities for growth and development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Ambulatory Health Care Services
• Education Level: Associate degree