Patient Care Support - Call and Referral Support

EvergreenHealth • Kirkland, WA

11d • $22 - $35

About The Position

Responsible for performing clerical job duties in support of patient care as needed.

Requirements

• High school graduate or GED equivalent
• Current WA State Medical Assistant Certification or 2 years of experience performing similar prior authorization job functions
• Must be able to communicate in a clear and precise manager (verbally and in writing) to providers, co-workers, patients, vendors, and the general public.
• Must have good customer service skills.
• Must have legible handwriting and proficient keyboarding skills.
• Basic knowledge of Microsoft Windows and Office application required.
• Must be able to travel between clinics.

Responsibilities

• Completes all prior authorizations on medications.
• Runs pending Order Reports/Inquiries monthly, weekly, daily and as needed as recall system.
• Contact patients according to each provider’s guideline for recalls.

Benefits

• Medical, vision and dental insurance
• On-demand virtual health care
• Health Savings Account
• Flexible Spending Account
• Life and disability insurance
• Retirement plans (457(b) and 401(a) with employer contribution)
• Tuition assistance for undergraduate and graduate degrees
• Federal Public Service Loan Forgiveness program
• Paid Time Off/Vacation
• Extended Illness Bank/Sick Leave
• Paid holidays
• Voluntary hospital indemnity insurance
• Voluntary identity theft protection
• Voluntary legal insurance
• Pay in lieu of benefits premium program
• Free parking
• Commuter benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees