Patient Care Specialist
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About The Position
At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you. In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team's execution has been recognized by the venture community and we've raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study. At the heart of Carrum Health is a seamless and highly personalized patient experience; and this is enabled by our Care Management Team. As part of the Care Team, the Patient Care Specialist is responsible for providing comprehensive, non-medical support throughout the entire episode of care, serving as the patient's biggest advocate and creating a welcoming and comforting end-to-end experience. You will be the ultimate champion for the patient experience.
