Patient Care Specialist II
About The Position
Greet and welcome guests as soon as they arrive at the office. Direct visitors to the appropriate person and office. Answer, screen, and forward incoming phone calls. Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, and brochures). Provide basic and accurate information in-person and via phone/email. Receive, sort, and distribute daily mail/deliveries. Maintain office security by following safety procedures and controlling access via the reception desk (e.g., monitor logbook, issue visitor badges). Update calendars and schedule meetings. Arrange travel and accommodations, and prepare vouchers. Keep updated records of office expenses and costs. Perform other clerical receptionist duties such as filing, photocopying, transcribing, and faxing.
Requirements
- Proven work experience as a Receptionist, Front Office Representative, or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g., fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
Responsibilities
- Greet and welcome guests
- Direct visitors
- Answer, screen, and forward phone calls
- Ensure reception area is tidy and presentable
- Provide information in-person and via phone/email
- Receive, sort, and distribute mail/deliveries
- Maintain office security
- Update calendars and schedule meetings
- Arrange travel and accommodations
- Keep records of office expenses and costs
- Perform clerical duties
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
