Patient Care Specialist I - Residential

Pinnacle Treatment CentersMartinsville, IN

About The Position

Patient Care Specialist I – Residential Full-Time | Martinsville, IN Schedule: Weekdays 7am - 7pm & Every Other Weekend We offer competitive compensation, schedule flexibility, and opportunities for professional growth within a supportive, mission‑driven organization. As a Patient Care Specialist I – Residential (PCS I) at our Martinsville, Indiana location, you will be an active member of a multidisciplinary treatment team providing direct care and supervision to patients in a residential addiction recovery setting. This role focuses on maintaining a safe, structured, and supportive environment while promoting patient engagement and recovery.

Requirements

  • High school diploma or equivalent
  • Basic computer skills or willingness to learn Microsoft Office (Outlook, Teams, Word)
  • Valid driver’s license in the state of employment
  • CPR and MANDT certification (training provided and maintained as required)
  • Ability to travel locally up to 20% , including patient transportation

Nice To Haves

  • At least six (6) months of experience working in a behavioral healthcare or substance use treatment setting
  • Basic knowledge of addiction and the recovery process

Responsibilities

  • Support patient engagement by modeling positive behaviors, encouraging program participation, and applying motivational interviewing techniques
  • Promote a trauma‑informed, recovery‑oriented environment through calm presence and respectful enforcement of program guidelines
  • Support AMA prevention and early intervention by monitoring risk indicators and communicating concerns to the treatment team
  • Assist with admissions by monitoring new patients for safety, conducting orientation, and completing required documentation
  • Facilitate patient cellphone access in accordance with the Transitional Living Playbook
  • Follow all safety, medical, and infection control protocols, including searches, drug screen observation, and heat treatments
  • Search patient belongings for contraband and manage valuables in accordance with policy
  • Maintain readiness to respond to medical and behavioral emergencies, including overdose response and Narcan administration
  • Ensure accurate and timely documentation in the EHR and facility records, including shift reports and incident documentation
  • Facilitate or support patient activities and recovery support groups to encourage engagement
  • Provide safe and compliant transportation for patients, maintaining accurate mileage and travel records
  • Assist with store runs and community outings in accordance with established guidelines
  • Maintain a clean, safe, and structured physical environment through routine facility and room inspections
  • Perform duties in alignment with CARF standards to support accreditation readiness
  • Maintain required training and certifications
  • Perform other duties as assigned

Benefits

  • 18 days Paid Time Off (PTO) and 8 paid holidays
  • Variable pay structure based on experience and education
  • Defined career pathing through the Residential Aide Tier Program
  • Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP) – available at eligible facilities
  • Access to over 600 free CEU courses
  • Discounted tuition opportunities through Capella University
  • Schedule flexibility to support work‑life balance
  • Merit‑based increases recognizing performance and growth
  • Commitment to Diversity, Equity, and Inclusion

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

251-500 employees

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