Patient Care Services Manager

Albertsons • Bowie, MD

317d • $74

About The Position

The Pharmacy Care Services Manager works under the direction of the Director of Pharmacy Operations. Pharmacy Care Service Managers purpose is to create and implement Pharmacy Care and Specialty Care services in Company pharmacies and manage results to the annual Pharmacy Care sales plan.

Requirements

• Degree in Pharmacy required (B.S. or Pharm. D.).
• Knowledge of state, federal, and company policies and procedures, including PC Policies and Procedures.
• Knowledge of Albertsons Pharmacy practices, including inventory control and third party programs.
• Knowledge of Pharmacy Care licensing and certification.
• Knowledge of financial reports and their use.
• Excellent problem solving abilities and attention to details.
• Leadership skills and a positive enthusiastic attitude.
• Interpersonal skills including building relationships and conflict resolution.
• Drive for results and energy for new ideas and practices.
• Oral communication skills to speak clearly to peers, managers, and customers.
• Influencing skills to persuade others to accept a point of view.
• Administration skills such as planning, organizing, and resource management.
• Customer relations skills to meet customer needs and establish a service environment.
• Written communication skills to write clearly to peers, managers, and customers.
• Ability to develop an understanding of merchandising and selling of pharmacy related items.
• Developing, mentoring and coaching skills to provide constructive suggestions.
• Professional integrity and accountability.

Nice To Haves

• Advanced computer skills including Microsoft Office.

Responsibilities

• Supervise pharmacists for the implementation and execution of Pharmacy Care Pharmacist (PCP) and Specialty Care (SC) services in Company pharmacies.
• Train, develop, monitor and mentor pharmacists at store level to effectively implement PC programs into their practice sites.
• Manage Pharmacy Care sales goals and provide PC goals to manage year-end division PC sales plan.
• Participate in Pharmacy Manager annual performance reviews related to PC program participation.
• Serve as Subject Matter Expert (SME) for program(s) they act as Lead within PC and SC.
• Assist all Pharmacy Care Pharmacists to implement and execute patient care services across all divisions.
• Ensure compliance with all Board of Pharmacy regulations related to PC and SC services.
• Ensure all Pharmacists complete all licensing and certification related to patient care services for their State of practice.
• Ensure Clinical Laboratory Improvement Amendments (CLIA) compliance by pharmacies.
• Ensure Blood-borne Pathogen (BBP) and The Companies Exposure Control Plan compliance by pharmacists.
• Provide and track completion of immunization certificate training for all new and existing pharmacists.
• Develop relationships and capture sales with businesses and organizations utilizing PC and SC services.
• Actively participate in State Immunization Coalition(s) and health fairs.

Benefits

• $74.75 per hour, but no less than the local minimum wage.
• Starting rates will vary based on location, experience, qualifications, and terms of any applicable collective bargaining agreement.

What This Job Offers

• Job Type: Full-time
• Industry: Food and Beverage Retailers
• Education Level: Bachelor's degree