Patient Care Services Director - PICU

Arkansas Children's Hospital•Little Rock, AR

9d•Onsite

About The Position

The Director of Patient Care Services works in collaboration with interdisciplinary teams to implement, evaluate, and enhance patient care service delivery within the assigned department. The Director has 24-hour accountability for the assigned departments to deliver family centered care, demonstrate evidence-based professional practice, and achieve excellence in care. Arkansas Children’s is the only hospital system in the state dedicated to caring for children, which enables us to uniquely shape the landscape of pediatric care in Arkansas. Arkansas Children’s is driven by four core values—safety, teamwork, compassion and excellence—which inform every action. Arkansas Children’s Hospital has received Magnet Status from the American Nurses Credentialing Center (ANCC), for nursing excellence and patient outcomes. And we are nationally ranked by U.S. News & World Report for Cancer, Cardiology & Heart Surgery, Diabetes & Endocrinology, Nephrology, Neurology & Neurosurgery, Pulmonology & Lung Surgery and Urology. For more than a century, Arkansas Children’s has met the unique needs of children. But we’re more than just a hospital treating sick kids—our services include two hospitals, a pediatric research institute, foundation, clinics, education and outreach, all with an unyielding commitment to making children better today and healthier tomorrow. Arkansas Children’s Little Rock campus includes a 336-bed hospital with the state’s only pediatric Level 1 Trauma Center, burn center, Level 4 neonatal intensive care and pediatric intensive care, as well as a nationally-recognized transport service. And Arkansas Children’s Northwest provides inpatient and emergency care, clinic rooms and diagnostic services to children in that corner of the state.

Requirements

Bachelor's Degree, Bachelor's Degree Nursing, Bachelor's Degree or Equivalent or Nursing Diploma
Nursing - 7 years with 5 years of leadership experience
Registered Nurse (RN) license - Arkansas or Compact State

Nice To Haves

Master's Degree, Master's Degree Nursing

Responsibilities

Plans, develops, and fosters a culture or care delivery characterized by a strong shared vision and expectations for excellence in patient and family centered care, patient safety and quality, evidence based professional practice.
Plans and implements care delivery models and strategies to achieve excellence in care for assigned population in assigned departments.
Identifies, plans, and utilizes key indicators and measures of quality, safety and customer satisfaction for assigned patient populations and services.
Establishes clear departmental goals for ongoing clinical care delivery related to evidence based monitoring, evaluation, and improvements in quality and safety.
Develops, implements, reviews and revises policies, procedures, and practices which are consistent with AC and regulatory requirements.
Hires, terminates, evaluates, develops, counsels and trains staff.
Assures accessibility of essential materials, equipment and supplies necessary for patient care. Determines best use of resources.
Participates in short and long-term planning, budget development, capital needs identification, information systems planning, and identification and management of equipment and other resources.
Advances professionalism, citizenship and effective community partnerships of staff members.
Develops quality improvement processes that include goals and performance targets.
Prepares, justifies and administers departmental and program budgets.
Serves as Administrator on Call (ACNW) or Administrator on Call Fellow (AC)
Performs other duties as assigned.