Patient Care Scheduler | Children's Primary Care Clinic

Logan Health Medical Center • Kalispell, MT

1d

About The Position

Logan Health's Children's Primary Care Clinic in Kalispell, MT, is looking for Patient Care Scheduler to join their team! This position performs scheduling services and administrative support and provides optimal patient care to ensure a seamless patient experience. What we offer you What we’re looking for: Strong organizational skills with high attention to detail Excellent customer service skills with a patient focused approach Proficient computer skills, including scheduling systems and basic software applications Ability to work calmly and efficiently in a fast paced environment Adaptable, team oriented, and comfortable with changing priorities and processes What this position offers you! 401(k) with generous employer match Affordable medical, dental and vision benefits Logan Health Fitness Center membership discount - 50% off Chance to be part of a supportive, mission-driven organization focused on quality, compassion and person-centered care!

Requirements

• Strong organizational skills with high attention to detail
• Excellent customer service skills with a patient focused approach
• Proficient computer skills, including scheduling systems and basic software applications
• Ability to work calmly and efficiently in a fast paced environment
• Adaptable, team oriented, and comfortable with changing priorities and processes
• Possess and maintain computer skills to include working knowledge of Microsoft Office Suite and ability to learn other software as needed.
• Accurately type 45 wpm highly preferred.
• Excellent organizational skills, detail-oriented, a self-starter, possess critical thinking skills and be able to set priorities and function as part of a team as well as independently.
• Commitment to working in a team environment and maintaining confidentiality as needed.
• Excellent verbal and written communication skills including the ability to communicate effectively with various audiences.
• Excellent interpersonal skills with the ability to manage sensitive and confidential situations with tact, professionalism, and diplomacy.

Nice To Haves

• Minimum of one (1) of the following preferred:
• Post high school education or vocational training in healthcare.
• Previous work experience in healthcare or customer service.
• Knowledge and understanding of medical terminology.
• Other combinations of education and experience may be considered.

Responsibilities

• Accurately schedules services per department protocol and as applicable to assigned area(s).
• Coordinates resources to ensure patients receive an appropriate level of care at every interaction.
• Adheres to department policies and procedures with flexibility and adaptability to frequently changing standard operating procedures.
• Maintains strong quality metrics as assessed by standard department quality assurance programs per department protocol.
• Consistently exhibits professional, effective, and articulate communication verbally and in written form.
• Maintains confidentiality and respects patient privacy according to HIPAA compliance guidelines.
• Works efficiently and calmly under conditions of stress and in times of high patient volume or additional workload.
• Works in collaboration with assigned area leadership and staff in maintaining daily operations and completion of tasks.
• Assists with cross training and onboarding of new hires as applicable to assigned area(s).
• The above essential functions are representative of major duties of positions in this job classification.
• Specific duties and responsibilities may vary based upon departmental needs.
• Other duties may be assigned similar to the above consistent with knowledge, skills and abilities required for the job.
• Not all of the duties may be assigned to a position.
• Maintains regular and consistent attendance as scheduled by department leadership.

Benefits

• 401(k) with generous employer match
• Affordable medical, dental and vision benefits
• Logan Health Fitness Center membership discount - 50% off
• Chance to be part of a supportive, mission-driven organization focused on quality, compassion and person-centered care!

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED