Patient Care Representative

Secure Dental•Chicago, IL

19h•Onsite

About The Position

Patient Care Representative JOB DESCRIPTION Patient Care Representative POSITION SUMMARY We are seeking an exceptional, self-motivated front office candidate who has a positive attitude and is a good team player. We are searching for an individual with a passion for customer care and eagerness to join an amazing dental team. Must Have Experience in a Dental Office. ABOUT THE COMPANY Secure Dental's Mission is to transform the lives of our patients through personalized care and remarkable dentistry. We will improve the lives of over 50,000,000 patients through the power of their smiles. Our core values are the backbone of our organization and guide our hiring process: we are inspirational, accountable, transparent, disciplined, aligned, and results oriented.

Requirements

Understand dental terminology, how to read radiographs, and explain basic procedures
Experience successfully maintaining a positive attitude while working in a team environment with competing priorities
Ability to maintain confidentiality with individual interactions with team members
Strong computer skills and highly proficient in MS Office Suite, Windows, Google Suite
Outstanding organization and administrative accountability
Strong written and verbal communication skills
Ability to read, interpret, and create documents such as safety rules, procedure manuals, and written correspondence
High school diploma or equivalent
1 year of front desk experience in a medical or dental office
Ability to spend prolonged periods of time sitting at a desk using a computer
Ability to lift at least 15 pounds

Nice To Haves

Spanish

Responsibilities

Establish and maintain patient files and keep them up to date; review patient documents, process registration, and enter into the system; research and verify insurance benefits; record treatment information in patient charts
Communicate financial options; process cash and card payments via a POS; reconcile and record daily payments
Maintain a clean and organized front desk and reception areas
Attend and participate in internal meetings and complete required training
Performs other related duties as assigned by management