Patient Care Representative

Sentara Health•Zion Crossroads, VA

1d•Onsite

About The Position

Responsible for registration process of new and current patients at the site. Completes check-in and check-out functions to include collection of co-pays, scheduling of appointments, and requests for medical records. Answers telephone calls and greets all patients and visitors with a smile. Must have ability to communicate with insurance carriers and discharge planners in a professional manner. Must be enthusiastic and energetic.

Requirements

HS Diploma required
None required Certification/Licensure
None required Experience
Must have ability to communicate with insurance carriers and discharge planners in a professional manner.
Must be enthusiastic and energetic.

Responsibilities

Registration process of new and current patients
Completes check-in and check-out functions
Collection of co-pays
Scheduling of appointments
Requests for medical records
Answers telephone calls
Greets all patients and visitors
Communicate with insurance carriers and discharge planners

Benefits

Medical, Dental, Vision plans
Adoption, Fertility and Surrogacy Reimbursement up to $10,000
Paid Time Off and Sick Leave
Paid Parental & Family Caregiver Leave
Emergency Backup Care
Long-Term, Short-Term Disability, and Critical Illness plans
Life Insurance
401k/403B with Employer Match
Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
Student Debt Pay Down – $10,000
Reimbursement for certifications and free access to complete CEUs and professional development
Pet Insurance
Legal Resources Plan
Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.