Patient Care Representative

42 North Dental • Elkhart, IN

92d

About The Position

This is a Full-Time Patient Care Representative role at 42 North Dental, which is committed to helping supported practices provide quality dental care and exceptional patient care. The role requires a commitment to securing and supporting the best employees who share the company's vision and culture. The Patient Care Representative (Dental Receptionist) will provide administrative support to facilitate the relationship between patients and dentists, focusing on exceptional patient service and assisting patients with the necessary administrative functions of dental care.

Requirements

• Excellent customer service skills
• Clear speaking and telephone voice
• Positive attitude and energetic personality
• Comfortable in computerized environment
• Ability to multitask

Responsibilities

• Interact with patients in a positive professional manner via telephone and in person
• Schedule and confirm appointments
• Review and educate patients on treatment plans and financial responsibilities
• Accurately confirm insurance benefits, communicate and collect patient payment obligations
• Maintain and manage patient records from initial forms and paperwork through billing procedures with accurate data entry of all patient information
• Respond to and reply to requests for information
• Maintain strict compliance to HIPPA and patient privacy
• Perform other related job duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees