Patient Care Representative - Urology

Virginia Hospital Center • Arlington, VA

99d

About The Position

The Patient Care Representative - Urology is responsible for scheduling, meeting, greeting, and registering patients in a friendly, courteous, and professional manner. This role involves answering and routing telephone calls and messages, coordinating insurance verifications and preauthorizations, taking payments, and completing daily batching. The representative will also maintain medical records and prepare charts for clinic sessions, providing assistance as needed to physicians, the Practice Manager, and clinical staff.

Requirements

• High school diploma or equivalent is required.
• Two years of office/clerical experience required, or two years of healthcare/medical - primary care/office experience required.

Nice To Haves

• College degree preferred.

Responsibilities

• Schedules, meets, greets, and registers patients.
• Answers and routes telephone calls and messages.
• Coordinates insurance verifications and preauthorizations.
• Takes payments and completes daily batching.
• Maintains medical records and prepares charts for clinic sessions.
• Provides assistance to physicians, Practice Manager, and clinical staff.

What This Job Offers

• Industry: Hospitals
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees