Patient Care Representative - Physical Medicine & Rehab

Heartland Health • Saint Joseph, MO

112d • $15

About The Position

Mosaic Life Care is a health care system in northwest Missouri. With a vision of transforming community health by being a life-care innovator, Mosaic places the holistic needs of patients first by providing the right care at the right time and place, offering high value and quality health care. This position provides a wide range of assistive services to promote patient flow, patient information gathering and patient care in the clinic setting. Performs front desk duties for the Provider's office to support patient care delivery and follow up. This position works under the supervision of the Clinic Manager and under the direction of the provider and/or nurse and is employed by Mosaic Life Care.

Requirements

• H.S. Diploma required.
• Certified Nursing Assistant or Medical Assistant training is preferred.
• Basic Life Support certification required within 90 days of hire.
• Physician's office or healthcare setting experience preferred.
• Computer data entry, customer service, collections and medical record responsibility experience preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Greets and escorts patient to exam room.
• Interviews patient and documents patient's response in the medical record according to standard.
• Performs EKG's, specimen collection and point of care testing with appropriate training and competencies.
• Schedules, reschedules, and cancels patient appointments with Physician and Nurse Practitioner, receptionist and customer service representative.
• Performs check in and check out functions in clinic.
• Requests payment, balances receipts for deposit, prepares deposit, reconciles and completes daily reports and work lists.
• Other duties as assigned.

Benefits

• Concierge services
• Employee lounge
• Wellness programs
• Free covered parking
• Free on-site and virtual health clinics

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Hospitals
• Education Level: High school or GED