Patient Care Programs Coordinator- Neuroscience Clinic

Vanderbilt University Medical Center•Nashville, TN

1d•Onsite

About The Position

Located in Nashville, Tennessee, Vanderbilt University Medical Center (VUMC) is a global crossroads of teaching, discovery, and patient care, aiming to change the world. VUMC is committed to an environment where expertise is valued, knowledge expanded, and abilities challenged, fostering a community where everyone can thrive and uniqueness is celebrated. Employees take pride in their work, knowing they are part of something bigger than themselves. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research. The Patient Care Programs Coordinator in the Neuroscience Clinics-Business coordinates and supports individual patients and families throughout point of care program(s) to ensure program goals are effectively executed with some guidance. This role assures coordination of diagnostic evaluations, treatments, surgeries, and follow-up appointments throughout the course of care/episode for a specific patient population.

Requirements

Program Management (Intermediate): Planning, organizing, and managing resources to bring about the successful completion of specific program goals and objectives.
Process Improvement (Novice): Identifies, analyzes and improves upon existing business processes for optimization and to meet standards of quality.
Financial Processes (Novice): Ability to monitor costs, expenses and revenue as well as the ability to manage those costs and expenses in relation to budgeted amounts.
Peer Leadership (Novice): The ability to show leadership and influence people of equal rank in an effort to accomplish team goals.
Quality Management (Novice): Developing a systematic process of checking to see whether a process or service is meeting specific requirements.
Networking (Novice): Build relationships through industry contacts, professional organizations and individuals.
3 years of relevant work experience.
High School Diploma or GED.

Responsibilities

Partners with clinical care staff and providers to ensure all regulatory requirements are met to maintain patient care needs, program guidelines and/or required accreditation standards.
Acts as a point of access for patients, referring providers and the Vanderbilt community.
Develops both short and long term goals to ensure programs' success.
Provides support to patient care team to market programs and streamline business models to allow for appropriate growth.
Establishes contact with existing, newly diagnosed, potential, or referred patients by facilitating access to providers, educational materials and communication with care providers.