Patient Care Partner - Acute Emergency Department- Per-Diem (23569)

Bergen New Bridge Medical Center • Paramus, NJ

20d • $21 - $23

About The Position

Join Our Team at New Bridge Medical Center! We are dedicated to providing high-quality, compassionate care to our diverse community. As a leading healthcare provider, we offer a supportive and inclusive work environment. If you’re passionate about making a difference and thrive in a collaborative setting, New Bridge Medical Center is looking for a Patient Care Partner. Job Duties Patient care responsibilities are delivered with knowledge of patient growth and development and are appropriate to the ages of the patients served. Answers patient questions and gives instructions to attempt to reduce patient’s anxiety and fear at an acceptable level after consulting RN; directs patient to appropriate source of problem solving. Performs clerical functions to assure physician’s orders are carried out, including order entry, assembling patient charts when necessary, obtaining computer generated requisition slips for laboratory tests and 12 lead EKG’s. Completes patient rounding every hour, asking patient if everything is okay and inquiring if anything can be done for him/her. Introduces him/herself, including title and stating reason for visit upon each communication with patient. Answers departmental telephones within 4 rings using appropriate telephone etiquette-Emergency Department, “Name” speaking, how may I help you? All callers will be asked if it is okay to place them on hold if necessary prior to placing on hold. Assures that all treatment rooms are immediately cleaned upon a patient’s discharge and ready for the next patient. This includes placing linen on stretcher with sheet, pillow and blanket and a patient gown. Stocking treatment room with all necessary supplies, wrapping leads, B/P cuffs and pulse oxymeter from EKG monitor neatly. Disposes of any trash, supplies, needles and sharps (into sharps containers). Reports any missing or broken equipment to charge nurse. Maintains adequate inventory of equipment in I.V., suture, orthopedic, supply carts. Maintains proper handling of used instruments and equipment as appropriate; places used instruments in the soiled utility room for sterilization as directed and returns equipment to proper storage areas. Escorts patients into treatment rooms, provides needed assistance to patients with getting undressed and into a patient gown. Completes patient valuables list completely and accurately upon placement into a treatment room with assistance from primary care nurse. Places all patient belongings in appropriate storage areas. Takes complete set of vital signs as requested including B/P, pulse, temperature, respiratory rate, O2 saturation. Places patient on cardiac monitor as requested by the primary care nurse. Collects specimens from patients and performs procedures in accordance with policies and procedures (urine specimens, venipunctures, 12 Lead EKGs, blood glucose). Assists patients with all activities of daily living including feeding, cleaning, bathing, turning and ambulating to restroom when appropriate. Perform wound care, obtain and record height and weights, perform CPR as required as well as other related duties. Transports patients to and from diagnostic examinations and in-patient room as required. Transports laboratory specimens to the lab as required and in a timely manner. Assist with orientation of new PCP’s as requested. Assist physicians with procedures as appropriate. Maintains established departmental and hospital policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards. Performs other related duties as required. Participates in departmental staff meetings, in-services and maintains current certifications as required. Adheres to the Medical Center’s Code of Conduct. Familiar with the Medical Center’s Mission, Vision and Value statements. Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards. Customer Service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience and helpfulness. All responses should be timely, professional, caring, and respectful in accordance with Customer Service Performance expectations. OTHER JOB DUTIES

Requirements

• High School graduation or equivalent required; 1 – 2 years of college preferred.
• BLS provider
• 1 – 2 years of experience as a certified EMT preferred.
• Proof of EKG and Phlebotomy training/certification required.
• Ability to plan and utilize time management skills.
• Computer literate.
• Good organizational skills.
• Good oral and written communication skills.
• Good interpersonal skills.

Nice To Haves

• Medical Assistant/EMT Certification preferred.
• Emergency Room experience preferred.

Responsibilities

• Answers patient questions and gives instructions to attempt to reduce patient’s anxiety and fear at an acceptable level after consulting RN; directs patient to appropriate source of problem solving.
• Performs clerical functions to assure physician’s orders are carried out, including order entry, assembling patient charts when necessary, obtaining computer generated requisition slips for laboratory tests and 12 lead EKG’s.
• Completes patient rounding every hour, asking patient if everything is okay and inquiring if anything can be done for him/her.
• Introduces him/herself, including title and stating reason for visit upon each communication with patient.
• Answers departmental telephones within 4 rings using appropriate telephone etiquette
• Assures that all treatment rooms are immediately cleaned upon a patient’s discharge and ready for the next patient.
• Maintains adequate inventory of equipment in I.V., suture, orthopedic, supply carts.
• Maintains proper handling of used instruments and equipment as appropriate; places used instruments in the soiled utility room for sterilization as directed and returns equipment to proper storage areas.
• Escorts patients into treatment rooms, provides needed assistance to patients with getting undressed and into a patient gown.
• Completes patient valuables list completely and accurately upon placement into a treatment room with assistance from primary care nurse.
• Takes complete set of vital signs as requested including B/P, pulse, temperature, respiratory rate, O2 saturation.
• Places patient on cardiac monitor as requested by the primary care nurse.
• Collects specimens from patients and performs procedures in accordance with policies and procedures (urine specimens, venipunctures, 12 Lead EKGs, blood glucose).
• Assists patients with all activities of daily living including feeding, cleaning, bathing, turning and ambulating to restroom when appropriate.
• Perform wound care, obtain and record height and weights, perform CPR as required as well as other related duties.
• Transports patients to and from diagnostic examinations and in-patient room as required.
• Transports laboratory specimens to the lab as required and in a timely manner.
• Assist with orientation of new PCP’s as requested.
• Assist physicians with procedures as appropriate.
• Maintains established departmental and hospital policies and procedures, objectives, quality assurance program, safety, environmental and infection control standards.
• Performs other related duties as required.
• Participates in departmental staff meetings, in-services and maintains current certifications as required.
• Adheres to the Medical Center’s Code of Conduct.
• Familiar with the Medical Center’s Mission, Vision and Value statements.
• Maintains established departmental policies and procedures, objectives, quality assurance program, safety, environmental, and infection control standards.
• Customer Service: respect, flexibility, knowledge, confidence, professionalism, pleasant attitude, patience and helpfulness.

Benefits

• We provide a comprehensive benefits package, including a competitive medical, dental, and vision plans.
• We prioritize work-life balance with a generous time off policy that includes ample vacation days, personal time, sick leave and nine paid holidays.
• Additionally, we are committed to the personal and professional growth of our employees, offering robust tuition reimbursement and continuing education programs to help support our employees ongoing development.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED