Patient Care Navigator II

Hospice of the Bluegrass Inc•Lexington, KY

52d

About The Position

This position is responsible to provide care coordination, admit patients in electronic medical record system, schedule patients, triage incoming calls/messages, and potentially travel with the provider to assist with home visits and/or patient need assessments. Assist Primary and Palliative Care Nurse when needed. Responsible for a variety of clerical and support duties including typing correspondence and documents, special projects, faxing, errands outside organizational office and other clerical support as required. Cross-cover palliative care service lines as needed.

Requirements

GED or High School Diploma; One-year certificate from college or technical school; or a minimum two years related experience and/or training; or equivalent combination of education and experience.
Graduate from an accredited Medical Assistant Program (CMA) or registered Medical Assistant Program (RMA) and completion of a clinical externship. Medical Assistant Certification.
Is self-directed with the ability to work with little supervision.
Demonstrates the ability to work well with health care professionals and an interdisciplinary team.
Ability to read and interpret documents, policies and procedures, procedural manuals, and operating instructions.
Ability to write routine reports and correspondence.
Professional oral and written communication skills with ability to speak effectively and interact with staff and community.
Ability to interpret and apply understanding to carry out instructions furnished in written, oral, or diagram form.
Knowledgeable of and proficient in a variety of computer programs including word processing and spreadsheets, including but not limited to Microsoft Excel, Word, and Power Point.
Ability to operate various office equipment including computer, copier, facsimile machine.
Current Kentucky driver’s license with unlimited access to a reliable vehicle.
Employees will be expected to comply with Bluegrass Care Navigators Employee Health, infectious disease, and vaccination policies.

Nice To Haves

Experience in primary care, geriatric care; hospice or palliative care preferred.
Basic Life Support (BLS) certification preferred.

Responsibilities

provide care coordination
admit patients in electronic medical record system
schedule patients
triage incoming calls/messages
potentially travel with the provider to assist with home visits and/or patient need assessments
Assist Primary and Palliative Care Nurse when needed
typing correspondence and documents
special projects
faxing
errands outside organizational office
other clerical support as required
Cross-cover palliative care service lines as needed