BayMark Health Services-posted 6 months ago
Full-time • Entry Level
South Attleboro, MA
Ambulatory Health Care Services

Health Care Resource Center is looking for a respectful, alert and vigilant greeter/patient care monitor to maintain overall safety and order of the clinic facility. The greeter/patient care monitor may also provide backup coverage to receptionist.

  • Ensuring the protection of all employees and patients
  • Ensure that each patient entering the building has an I.D.
  • Creates orderly waiting line; have patients stand in single file while they are waiting to receive medication.
  • Performs crowd control (makes sure that after dosing, patients leave the clinic timely, unless they have an appointment to see a staff person).
  • Eliminate loitering, congregating in the parking lot and premises
  • Report critical incidents that occur in parking lot or on premises
  • Contact local authorities and cooperate with authorities in an emergency situation, as needed.
  • Respond to calls for assistance in preventing interference or disruption of operations (maintains order and control).
  • Reports and documents incidents whenever trouble or problems occur to the Operations Director and/or Clinic Director.
  • Maintains a safe and secure environment throughout the building, protecting the property from damage and destruction
  • Performs security check of facility at regular intervals throughout the day.
  • Attends staff meetings, in-service training as directed by supervisor.
  • Maintain professional attire at all times, including name badge and paraphernalia that identifies you as a Security Guard.
  • Be friendly, courteous and helpful to all disciplines, reception, clinical and medical.
  • Provide receptionist coverage as needed
  • Perform other related duties as determined by supervisor.
  • High school diploma or equivalent
  • At least 1 year prior experience in an office/clinic setting.
  • Training from a law enforcement school or other security training is strongly preferred
  • Able to establish a positive rapport with patients and must demonstrate a non-judgmental and accepting attitude toward the chemically dependent person.
  • Satisfactory drug screen and background check.
  • Competitive salary
  • Comprehensive benefits package including medical, dental, vision and 401(K)
  • Generous paid time off accrual
  • Excellent growth and development opportunities
  • Satisfying and rewarding work striving to overcome the opioid epidemic
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