Summary of Performance Expectations. The Patient Care Manager (PCM) coordinates patient care working synergistically with the inter-professional clinical care team, the patient and family to achieve quality outcomes. Provides evidence based culturally sensitive care, monitors patient and healthcare outcomes and applies best practice nursing strategies. Assists in mentoring direct care staff related to clinical performance and measured outcomes. Participates in resolving patient issues or complaints. Leads and coordinates discharge planning with the inter-professional team. Develops and revises policies appropriate to clinical practice and patient population.
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Job Type
Full-time
Career Level
Manager
Number of Employees
1,001-5,000 employees