Patient Care Liaison - Emergency Department (20 hours evenings)

Sturdy Memorial Hospital • Attleboro, MA

1d • $20 - $30

About The Position

Assists by providing for general support and comfort needs of patients, families, and visitors; advocates for patients and their families by communicating issues and concerns and seeking resolution through appropriate channels; provides information and/or direction to patients with questions or problems. 20 Hour Evenings

Requirements

• Demonstrates the knowledge and skills needed to assist in providing care to patients.
• Must possess excellent interpersonal, communication and adaptability skills, creating a favorable image in relationship to the ED and the hospital as a whole.
• Must develop and maintain positive relationships across all areas of responsibility.
• Demonstrate commitment to customer relations and all basic concepts of continuous quality improvement and preventing error from reaching the patient.
• Provides timely, positive responses to the needs of all customers including patients, families, co-workers, and physicians.
• High School Graduate or equivalent
• Ability to effectively communicate to all age levels served within the scope of the position/assigned areas.
• Must have the ability to perform the essential functions of the position without posing a direct threat to the health and safety of themselves or other individuals in the workplace, with or without a reasonable accommodation.

Nice To Haves

• N/A

Responsibilities

• providing for general support and comfort needs of patients, families, and visitors
• advocates for patients and their families by communicating issues and concerns and seeking resolution through appropriate channels
• provides information and/or direction to patients with questions or problems

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED