Patient Care Liaison - Radiology - Full Time

The South Bend Clinic•South Bend, IN

2d•Onsite

About The Position

Overview Department: Radiology Location: Eddy Street Campus – 211 N. Eddy Street, South Bend, IN 46617Hours: Full-Time; 40 Hours Weekly: Monday-Friday: 8:00 am-5:00 pm or 10:00 am-6:00 pm Join Our Team at The South Bend Clinic! At The South Bend Clinic, we strive for excellence—not just good enough. Every day, our dedicated team shows up inspired to exceed expectations, recognizing and celebrating the remarkable in everyone we encounter—inside and outside our workplace. We’re more than a healthcare provider; we’re a partner in helping people live happier, healthier lives. We seek team members who share our relentless passion and pride for making a meaningful impact. We invest in your personal and professional growth, empowering you to fulfill your purpose and leave your mark. Why Choose The South Bend Clinic? We’re committed to supporting our team members in every aspect of their lives with holistic benefits designed to help you thrive: Financial Wellness: Daily Pay: Access your earned wages when you need them. Tuition Reimbursement: Up to $5,250 per year to support your education. 401(k) Match: Plan for your future with our competitive matching program. 3-Year Vesting: Achieve full ownership of your retirement contributions in just three years. Health & Well-Being: Comprehensive medical and prescription coverage, including 100% coverage (after deductible) when using a Duly provider. Pet Health Coverage: Because your furry friends matter too. Work-Life Balance: Paid Volunteer Time: 40 hours of paid time off annually to give back to your community. Parental Leave: 12 weeks of 100% paid parental leave, plus adoption and surrogacy financial benefits for non-physician team members. Inclusive Culture: A workplace that prioritizes Diversity, Equity, and Inclusion (DEI) and is dedicated to making a positive social impact.

Requirements

High School diploma or GED required
Knowledge of windows applications for computers
Understand and comply with HIPAA regulations
Ability to work with patients of all ages with psychiatric conditions
Basic knowledge of Medical Terminology
Ability to multitask in a fast-paced environment
Strong communication skills with Radiologists and Providers.

Nice To Haves

One Year - training in medical office/recent ambulatory care experience preferred

Responsibilities

Prepares scanning rooms for patient exams, including cleaning, sterilizing, stocking supplies
Escorts patients to scanning rooms and assists in obtaining pertinent information, which may include obtaining weight, height, health history, and symptoms
Assists the technologists with workflow, positions, and contrast preparation
As needed, assist with setting up medical coils or phantom handling and exam/procedure preparation
Assist Radiology Coordinator with distribution of exams to Radiologists
Connect Radiologists with ordering providers to report STAT results
Assist Radiology QA and Compliance team with other data projects
Cleans, disinfects and/or sterilizes coils and equipment following safety and OSHA standards
Maintains department areas and patient areas for cleanliness
Stocks clean linen and empties the soiled linen receptacles as needed
Maintains department logs assuring adherence to DMG Safety/OSHA cleaning standards
Utilizes appropriate Hyperspace/Amicas computer functions and interaction with the Technologist to facilitate patient flow
Documents patient information, including current medications, reasons for the visit, and patient symptoms
Assures that department safety procedures and contrast preparation procedures are followed correctly by the collection of information from labs and surgery/implant reports
Familiarizes oneself with necessary department paperwork and can identify and complete it
Prepares patient paperwork as per department guidelinesDemonstrates the attitudes and behaviors of The South Bend Clinic Service Standards.
Performs other duties as assigned when appropriate.
Adheres to HIPAA guidelines set forth in Clinic policies and procedures.

Benefits

Daily Pay: Access your earned wages when you need them.
Tuition Reimbursement: Up to $5,250 per year to support your education.
401(k) Match: Plan for your future with our competitive matching program.
3-Year Vesting: Achieve full ownership of your retirement contributions in just three years.
Comprehensive medical and prescription coverage, including 100% coverage (after deductible) when using a Duly provider.
Pet Health Coverage: Because your furry friends matter too.
Paid Volunteer Time: 40 hours of paid time off annually to give back to your community.
Parental Leave: 12 weeks of 100% paid parental leave, plus adoption and surrogacy financial benefits for non-physician team members.

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