Patient Care Coordinator

Plastic Surgery of BostonWellesley, MA
411d$52,000 - $62,400

About The Position

The Patient Care Coordinator at Plastic Surgery of Boston is a part-time role focused on providing exceptional support to patients and healthcare providers within the aesthetic industry. The coordinator will manage patient schedules, facilitate communication, and perform various administrative tasks to ensure a smooth operation of the medical office.

Requirements

  • Proven experience in a customer-facing role
  • Strong understanding of a professional office as a self-motivated employee
  • Organizational and project management skills required

Nice To Haves

  • Dental office experience
  • Medical terminology

Responsibilities

  • Manage patient schedules, including appointment booking, reminders, and cancellations
  • Coordinate patient care, ensuring timely communication between patients, healthcare providers, and other relevant parties
  • Provide administrative support to the medical office, including answering phones, responding to emails, and processing patient records
  • Utilize Salesforce to track patient interactions, sales activity, and other key metrics
  • Perform other administrative duties as required
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