Patient Care Coordinator - South Denver OBGYN, Littleton
About The Position
OnPoint Medical Group is searching for an outstanding Patient Care Coordinator to join our team at South Denver OBGYN in Littleton! Come join a great group of medical professionals as our network continues to grow! About OnPoint: OnPoint Medical Group is a physician-led network, with a unique, progressive model of Physician Leadership in each of our family, internal medicine, OB-GYN and pediatric practices. OnPoint Medical Group is committed to expanding access to high-quality healthcare in our surrounding communities, in the most effective and affordable manner possible. About the Role: The Patient Care Coordinator plays a vital role in ensuring a seamless and positive experience for patients within a healthcare setting. This position is responsible for managing patient registration, scheduling appointments, and coordinating communication between patients and healthcare providers. The coordinator acts as the first point of contact, providing exceptional customer service while handling sensitive patient information with confidentiality and professionalism. By efficiently managing patient billing and insurance verification, the role supports the financial and operational aspects of the healthcare facility. Ultimately, the Patient Care Coordinator contributes to the overall quality of care by facilitating smooth administrative processes and fostering effective patient-provider relationships. This position typically reports to the Front Office Supervisor but will also take directions from the Practice Manager.
Requirements
- High school diploma or equivalent required; associate degree or higher in healthcare administration or related field preferred.
- Proficiency in using computer systems and electronic health record (EHR) software.
- Strong communication skills, both verbal and written, with excellent telephone etiquette.
Nice To Haves
- Experience working in a primary care or outpatient clinic setting.
- Familiarity with healthcare compliance standards such as HIPAA.
- Certification in medical office administration or patient coordination.
- Ability to handle multiple tasks efficiently in a fast-paced environment.
- Knowledge of medical insurance processes, patient billing, and appointment scheduling.
- Proven experience in healthcare registration or front desk operations within a medical or clinical environment.
Responsibilities
- Greet and register patients upon arrival, ensuring accurate collection of personal and insurance information.
- Schedule and confirm patient appointments, coordinating with healthcare providers to optimize daily schedules.
- Answer incoming calls professionally, addressing patient inquiries and directing calls appropriately using proper telephone etiquette.
- Verify medical insurance coverage and assist patients with billing questions and payment processing.
- Maintain organized patient records and ensure compliance with healthcare regulations and privacy standards.
- Consistently and accurately completes pre-visit planning to ensure patients are reminded of visits and insurances are verified.
Benefits
- Health insurance plan options for you and your dependents
- Dental, and Vision, for you and your qualified dependents
- Company Paid life insurance
- Voluntary options for short-term disability, and long-term disability coverage
- AFLAC Plans
- Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
- PTO accrued
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
