Patient Care Coordinator (66247)

Guidewell Emergency Doctors•St. Petersburg, FL

23h•Onsite

About The Position

The Patient Care Coordinator (PCC) is an integral part of a high-quality, efficiency-driven medical team, operating in a role similar to an Emergency Room Technician in a hospital Emergency Department. The PCC is responsible for creating a positive patient experience and assisting with a variety of patient complaints, including chest pain, abdominal pain, injuries, and fractured bones.

Requirements

High School Diploma or equivalent.
One (1) year’s experience.
BLS certified.
Ability to work during the week from 9am-7pm; weekend days from 9am-4pm.
Successfully pass a background and drug test.
Demonstrated ability to build relationships with patients and employees and help support a culture of passion and enthusiasm.
Ability to prioritize tasks, manage changing priorities.
Attention to detail, attentiveness, computer skills, ability to follow written procedures.
Basic math calculations, independent decision making.
Interaction with others using tact and professionalism.
Problem solving.
Reading comprehension, verbal communication.
Writing composition.
Advanced English is required.

Nice To Haves

One (1) year previous related experience (Paramedic, EMT, ER Technician).
Paramedic or EMT experience.
Spanish and Creole are preferred.

Responsibilities

Deliver patient care to a variety of patients (fast track, med/surg and critical care).
Perform quality splinting, dressing applications, and wound care.
Performance of EKG’s/cardiac monitoring with recognition of basic arrhythmias.
Assist in procedure set-up (i.e., IandD, suture, vaginal exam, Lumbar puncture, chest tube, etc.).
Perform accurate triages and discharges of patients of all ages.
Turn over rooms per protocol (based on patient diagnosis).
Communicate positively with all team members and patients.
Manage the patient tracking system.
Professionally and reasonably delegate to team members (front staff and radiology).
Work independently in a fast-paced environment.
Accurately input patient discharge instructions and prescriptions into computer software.
Successfully participate in Proficiency Testing as directed.
Successfully complete drug screening collection class.
Completes routine checklists (daily, monthly, etc.) as assigned.
Utilize organizational specific software to reference patient records and organizational protocols.
Follow the information security policy and management system, contributing to its effectiveness, and actively reporting on its performance.