Patient Care Coordinator
About The Position
This long-standing private hearing healthcare organization with nearly four decades of success is seeking a Patient Care Coordinator for its Troy, OH location. This organization operates multiple offices across Ohio and is known for its retail-focused, patient-centered approach to hearing care. The Patient Care Coordinator will play a key role in the daily operations of the practice. This position requires a friendly, organized, and dependable professional who can create a welcoming experience for patients while maintaining smooth front-office workflow. We are seeking a candidate who can step in confidently and provide consistent, high-quality support.
Requirements
- Prior experience in a patient-facing, administrative, or healthcare setting preferred
- Strong customer service and communication skills
- Ability to multitask and maintain attention to detail
- Professional, dependable, and team-oriented demeanor
- Comfortable working in a retail-influenced healthcare environment
Responsibilities
- Greet and check in patients with professionalism and warmth
- Answer and make incoming/outgoing phone calls
- Schedule and confirm appointments
- Handle patient invoicing and payment collection
- Provide general office and administrative support
- Perform insurance verification if needed
- Maintain accurate patient records and assist with office workflow
Benefits
- Vision
- Dental
- 401(k) benefits
- PTO
- vacation time
- paid mental health day
- Access to Dave Ramsey’s SmartDollar financial wellness program
- Monday–Friday schedule with holidays and weekends off
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
