Patient Care Coordinator

Beltone•Thief River Falls, MN

10d•$19

About The Position

At Beltone, we are passionate about delivering the gift of hearing. As a Patient Care Coordinator, you can change the lives of our patients. Our success is contributed to a collaborative work environment where patient needs always cone first and employees are empowered. The Patient Care Coordinator will be the face of the practice and will create an extraordinary patient experience. Compensation is $19/hour. Benefits include 2 weeks of PTO and other benefits are available. Beltone offers innovative hearing technology, plus superior patient care which makes us a great place to grow professionally. You can expect a wide range of excellent employee benefits that make it truly rewarding to work with us. We value commitment to excellence in patient care, integrity, honesty and respect for our internal staff. Applicable experience includes candidates with employment history of: Medical Receptionist, Receptionist in healthcare office, Front Desk Reception We are an Equal Opportunity Employer and do not discriminate against any employee or applicant. #LI-Beltone Beltone – helping the world hear better Beltone was founded on the act of helping a friend to enjoy life more. Since 1940, we have provided knowledge, tools, service and training to the professionals servicing the hearing impaired. Beltone makes quality hearing care available to more people. To do so, we develop technically optimal hearing solutions without ever losing focus on the individual’s needs. It is our belief that no individual should be denied the possibility of an improved life with better hearing. Beltone is part of the GN Group which was founded with a truly innovative and global mindset. Today, we honor that legacy with world-leading expertise in the human ear, sound, wireless technology, miniaturization and collaborations with leading technology partners. GN's solutions are marketed by the brands ReSound, Beltone, Interton, Jabra and BlueParrott in 100 countries. Founded in 1869, the GN Group employs more than 6,000 people and is listed on Nasdaq Copenhagen (GN.CO). If you would like to learn more about our brand, please click on the link to explore our universe of sound. FEDERAL HEALTH CARE PRICE TRANSPARENCY REQUIREMENTS The Federal Health Care Price Transparency Requirements have created Machine Readable Files to make public the financial arrangements in place between heath plans and providers. These files are designed to be read by a computer and are intended to be available at the industry level for health care researchers, policymakers, analytics companies and applications software to have access to health plan costs nationally on an aggregate basis for the first time. Machine-readable files are a requirement of the Transparency in Coverage Final Rule. Health insurers are required to publicly display certain health care price information via machine-readable files on their websites. GN’s (ReSound, Beltone and Audigy) medical provider, BCBSMN will have “Transparency in Coverage” (TiC) information available. Click here to view BCBSMN TiC’s information on services on how machine readable files will help with the new transparency requirements.

Requirements

High School diploma or equivalent is required.
Must be proficient in MS Office.
Team player with an enthusiastic and positive attitude.

Nice To Haves

2 years’ office experience is preferred.
2 years’ sales and customer service experience preferred.

Responsibilities

Perform general office and administrative duties assisting the Hearing Care Professional (HCP) with the patient process.
Successfully utilize the scheduling system to maximize test opportunities for the office.
Actively call current, past and potential patients through identified sources.
Track and report appointment results.
Develop and assist the HCP in local marketing and sales activities, including sourcing new avenues for building community relationships and referrals.
Responsible for professional answering incoming phone calls and messages, as well as follow-up activities with patients.
Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts).
Verify patient eligibility, submit insurance claims.
Manage process until claim is funded.
Reconcile cash balance and manage Account Receivables and Payables.
Maintain a clean and welcoming office and work environment.