Patient Care Coordinator

Beltone•Lakeville, MN

11h•$22

About The Position

At Beltone, we are passionate about delivering the gift of hearing. As a Patient Care Coordinator, you can change the lives of our patients. Our success is contributed to a collaborative work environment where patient needs always cone first and employees are empowered. The Patient Care Coordinator will be the face of the practice and will create an extraordinary patient experience.

Requirements

High School diploma or equivalent is required.
Must be proficient in MS Office.
Team player with an enthusiastic and positive attitude.

Nice To Haves

2 years’ office experience is preferred.
2 years’ sales and customer service experience preferred.

Responsibilities

Perform general office and administrative duties assisting the Hearing Care Professional (HCP) with the patient process.
Successfully utilize the scheduling system to maximize test opportunities for the office.
Actively call current, past and potential patients through identified sources. Track and report appointment results.
Develop and assist the HCP in local marketing and sales activities, including sourcing new avenues for building community relationships and referrals.
Responsible for professional answering incoming phone calls and messages, as well as follow-up activities with patients.
Process and document clinic forms accurately to ensure HIPAA and State law compliance (i.e., patient records, financial forms, and insurance contracts).
Verify patient eligibility, submit insurance claims. Manage process until claim is funded.
Reconcile cash balance and manage Account Receivables and Payables.
Process product orders and manage inventory.
Maintain a clean and welcoming office and work environment.