Patient Care Coordinator

Monterey Practice Management•Monterey, CA

11d•$22 - $24•Onsite

About The Position

Our G.I. specialty practice is seeking a full-time patient care coordinator to assist patients at the check-out desk at our Monterey location. This position is primarily clerical in nature. There may be an occasional need to assist with rooming patients.

Requirements

Bilingual (English/Spanish) Required
Present a professional appearance
Ability to, verbally, communicate clearly, effectively, and professionally
Ability to communicate effectively and professionally in written form
Work well with patients, physicians, management, and staff
Must have strong attention to detail
Have excellent data entry skills
Have excellent penmanship
High school or equivalent (Required)

Responsibilities

Greet patients who are ready to check-out.
Review physician orders, in ATHENA, and schedule and/or arrange for:
Follow-up office visits
Procedures in the Endoscopy Center & local hospitals
Diagnostic Tests to include CT scans, Ultrasounds, MRI’s, MRCP’s, Small bowel studies, Esophograms, etc.
Provide written and verbal dietary and procedure prep instructions.
When completed, close orders and educational material within ATHENA
Provide written appointment and/or lab orders to patients and facilities.
Initiate authorization process for patients with insurances that require prior authorization for procedures and other outpatient services (when the authorization position is sick or on vacation)
Collects co-payment and/or other payments.
Answers phones as back up to operators
Performs Open Access Interviews
Responsible for the schedule maintenance of one or more physicians
Responsible for requests/tasks sent to personal in-box.
Provides back up assistance to Front Desk.
Works various ATHENA MD and GI Staff buckets