Patient Care Coordinator
About The Position
The Patient Care Coordinator will serve as the primary point of contact for the Special Care & Geriatric Clinic. The Patient Care Coordinator is to lead all administrative efforts for our patients, both in person and via electronic or telephonic methods. This position will be directly responsible for patient check-in, pre-visit insurance verification, making and confirming patient appointments, collecting payments, running financial close-out and report writing. This position is the sole administrative support to clinical operations for Special Care & Geriatric patients, and serves as a liaison for excellent patient care, surgical scheduling, and care coordination across a multitude of clinical areas. This position requires a thorough knowledge of coordinating a multi-provider approach, including but not limited to the specialized areas of dentistry, hospital oral medicine, Medicaid, and other federal and state agencies as well as policies and procedures related to dental billing. The position is responsible for creating and maintaining the provider and student schedules, on-call schedules for satellite locations, and ensuring efficient administrative flow during clinic. The position requires detailed knowledge of dental diagnostic coding; dental coding; medical, dental, and secondary insurance policies; dental insurance contracts; and electronic claims processing. This position is responsible for maintaining a relationship with representatives of Medicaid and with insurance carriers with whom the departments are contracted. This position will work closely with patients and families obtaining and explaining all third-party coverage and offering financial counseling for the guarantors.
Requirements
- Thorough knowledge of coordinating a multi-provider approach, including but not limited to the specialized areas of dentistry, hospital oral medicine, Medicaid, and other federal and state agencies as well as policies and procedures related to dental billing.
- Detailed knowledge of dental diagnostic coding; dental coding; medical, dental, and secondary insurance policies; dental insurance contracts; and electronic claims processing.
Responsibilities
- Serve as the primary point of contact for the Special Care & Geriatric Clinic.
- Lead all administrative efforts for our patients, both in person and via electronic or telephonic methods.
- Patient check-in
- Pre-visit insurance verification
- Making and confirming patient appointments
- Collecting payments
- Running financial close-out and report writing.
- Sole administrative support to clinical operations for Special Care & Geriatric patients
- Serve as a liaison for excellent patient care, surgical scheduling, and care coordination across a multitude of clinical areas.
- Coordinate a multi-provider approach, including but not limited to the specialized areas of dentistry, hospital oral medicine, Medicaid, and other federal and state agencies as well as policies and procedures related to dental billing.
- Creating and maintaining the provider and student schedules, on-call schedules for satellite locations, and ensuring efficient administrative flow during clinic.
- Maintaining a relationship with representatives of Medicaid and with insurance carriers with whom the departments are contracted.
- Work closely with patients and families obtaining and explaining all third-party coverage and offering financial counseling for the guarantors.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
