Patient Care Coordinator

Atrium Staffing • Bluffton, SC

43d • $16

About The Position

This Patient Care Coordinator position is a 3 - 4 month contract, Monday through Friday from 8:30 a.m. to 5:00 p.m., with an immediate start date. You'll serve as the public face of the clinic, ensuring every patient's experience is welcoming and positive. The Patient Care Coordinator will support daily administrative and operational tasks, coordinate all patient interactions, and help drive clinic growth by attracting and retaining patients.

Requirements

• Previous customer service experience; healthcare office experience a plus.
• Professional and well-spoken - you'll be the face and voice of the clinic.
• Comfortable handling inbound and outbound calls daily.
• Basic computer skills, including email, scheduling software, and data entry.

Nice To Haves

• Medical or doctor's office experience preferred.

Responsibilities

• Greet and assist all patients while maintaining exceptional customer service standards.
• Handle 50 - 75 inbound and outbound phone calls daily.
• Schedule and confirm all patient appointments.
• Manage patient intake and processing.
• Collect and verify patients' medical insurance information.
• Order and receive office supplies and manage hearing-aid supply inventory.
• Process payments accurately and efficiently.
• Ensure office cleanliness and organization.
• Adhere to and uphold all HIPAA compliance standards.

Benefits

• Atrium Care Package available, upon eligibility (including healthcare plans, discount programs, and paid time off).

What This Job Offers

• Career Level: Entry Level
• Industry: Administrative and Support Services
• Education Level: High school or GED
• Number of Employees: 101-250 employees