Patient Care Coordinator (Endodontic Office)
About The Position
You will be responsible for making a positive and lasting first impression. The ideal candidate should bridge the gap between customer obsession and clerical management. You should be able to deal with complaints and give accurate information. The goal is to make guests and visitors feel comfortable and valued while during their visit which means the following: Welcoming patients to the dental office Maintaining accurate patient records Answering all incoming calls and redirecting them or keeping messages Check, sort and forward emails Keep updates records and files Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.) Scheduling patients Treatment planning Reviewing financials and discussing insurance Ability to work Monday-Friday, full-time or part-time (please note, part time employees are not eligible for benefits) As an essential member of our office, you will also help to facilitate/coordinate other office responsibilities as needed. If you are passionate about patient care and thrive in a team-oriented environment, we encourage you to apply for this exciting opportunity.
Requirements
- 1 year of proven experience as front desk representative, agent or relevant position
- Familiarity with office machines (e.g fax, printer ect.)
- Strong communication and people skills
- Good organizational and multi-tasking abilities
- Problem-solving skills
- Customer service orientation
- Desires to help your patients
- High school diploma or equivalent
- Proficient in Microsoft Office and dental software
Nice To Haves
- Knowledge of dental terminology and procedures
- Experience in a dental office with insurance billing preferred
Responsibilities
- Welcoming patients to the dental office
- Maintaining accurate patient records
- Answering all incoming calls and redirecting them or keeping messages
- Check, sort and forward emails
- Keep updates records and files
- Keep front desk tidy and presentable with all necessary material (pens, forms, paper ect.)
- Scheduling patients
- Treatment planning
- Reviewing financials and discussing insurance
- facilitate/coordinate other office responsibilities as needed
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
