Patient Care Coordinator (Internal &Fam Med)-Minnesota Ave

Unity Health Care. • Washington, DC

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About The Position

Unity Health Care is hiring a Patient Care Coordinator to support Internal & Family Medicine patients with complex medical and social needs. This role is essential to ensuring patient-centered, coordinated care for vulnerable populations. Working as part of an inter-professional care management team, the Patient Care Coordinator conducts outreach, care navigation, and follow-up services across clinical, hospital, home, and community settings throughout Washington, DC.

Requirements

• High school diploma or GED required (college coursework in health or business preferred).
• Minimum of 2 years of experience in care coordination, patient navigation, or a related role.
• Experience working in hospital, outpatient, or community health settings preferred.
• Strong interpersonal, organizational, and communication skills.
• Knowledge of medical terminology and electronic medical records (EMR).
• Comfortable working with diverse and vulnerable populations.
• Able to travel to multiple clinical and community locations.

Responsibilities

• Conduct patient outreach using strength-based, patient-centered motivational interviewing techniques.
• Coordinate care for high-risk and medically complex patients, including post-hospital and emergency department follow-up.
• Assist patients with scheduling appointments and navigating the healthcare system.
• Identify and help remove barriers to care such as insurance, transportation, and social service needs.
• Serve as a liaison between patients, primary care providers, specialists, hospitals, and community partners.
• Manage a panel of complex patients to close gaps in preventive and chronic care.
• Participate in interdisciplinary team meetings and case conferences.
• Provide culturally appropriate health education and support.
• Ensure accurate documentation and compliance with HIPAA requirements.

Benefits

• Mission-driven organization serving Washington, DC’s most vulnerable populations.
• Collaborative, multidisciplinary care team environment.
• Opportunity to make a meaningful impact on patient outcomes and continuity of care.
• Competitive compensation and comprehensive benefits.
• Unity Health Care is proud to be an equal opportunity employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED