Patient Care Coordinator Part Time Full Time
About The Position
ProMet Physical Therapy is seeking a dependable, organized, and patient-focused Patient Care Coordinator to support daily clinic operations and deliver a consistently excellent patient experience. We are a people-first organization guided by empathy, compassion, unity, excellence, and accountability—and we hire team members who take ownership of their role and communicate with emotional intelligence. Our Rules of Engagement Win the Moment Pick Each Other Up Inspire Others What Sets ProMet Apart Our culture is intentional and practiced daily. Every team member is aligned with our values and understands the importance of teamwork, accountability, and service. As we continue to grow, we remain focused on authenticity, consistency, and delivering care the right way.
Requirements
- Strong alignment with our core values
- High emotional intelligence and self-awareness
- Willingness to take accountability and responsibility for outcomes
- Excellent communication and organizational skills
- Attention to detail and reliability
- Ability to multitask in a fast-paced environment
- Healthcare or customer service experience preferred (not required)
Nice To Haves
- Previous experience in a healthcare, physical therapy, or medical office setting
- Front-desk, patient services, or care coordination experience
- Familiarity with insurance verification, authorizations, and co-pay collection
- Experience scheduling appointments in a fast-paced environment
- Strong customer service background with a patient-centered approach
- Comfort working with electronic medical records (EMR) and basic office software
Responsibilities
- Greet patients and provide a welcoming, professional first point of contact
- Schedule appointments and manage daily clinic flow
- Verify insurance benefits, request authorizations, and collect co-pays
- Maintain accurate and confidential patient records
- Communicate clearly and respectfully with therapists, patients, and leadership
- Support front-desk and administrative operations
- Address patient questions and concerns promptly, professionally, and with empathy
- Take ownership of tasks and follow through to completion
Benefits
- Training & development
- Vision insurance
- Wellness resources
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
