Patient Care Coordinator

PersonalRX • East Rutherford, NJ

30d • $21 - $22 • Onsite

About The Position

PersonalRx, an innovative and rapidly growing national pharmacy, is seeking a detail-oriented, organized, and energetic Patient Care Coordinator to join our team. This role is ideal for someone with retail pharmacy experience who enjoys communicating with pharmacies, physicians, and patients to ensure seamless medication coordination.
Spanish-speaking candidates are strongly encouraged to apply.

Requirements

• High school diploma or equivalent
• Fluent in English
• Professional phone presence with strong empathy and attention to detail
• Ability to commute to East Rutherford, NJ
• Availability for a full-time, first-shift schedule

Nice To Haves

• 1+ year of retail pharmacy experience
• 1+ year of customer service or patient care experience
• CPhT certification (PTCB or NHA/ExCPT)
• NJ State Pharmacy Technician License
• Bilingual (English/Spanish)

Responsibilities

• Contact retail pharmacies to transfer prescriptions
• Communicate with doctors’ offices to obtain new prescriptions
• Handle incoming calls from pharmacies and physician offices
• Accurately document call outcomes in our system
• Communicate call status and updates to internal team members

Benefits

• 401(k)
• Paid time off
• Employee referral program
• Opportunities for advancement based on performance
• Stable first-shift schedule (no evenings or weekends)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees