Patient Care Coordinator

Capstone Hospice, LLC•Peachtree Corners, GA

1d•Onsite

About The Position

Picture yourself happy at work, surrounded by teams and people who are like family. At Capstone Hospice, purpose is at the heart of our employee experience, empowering you to make a meaningful impact on patients and families during this most crucial time in their life. We live a simple mission; to bring peace and comfort to those we serve. Capstone Hospice is privately owned and services the Metro Atlanta community. As a growing company we strive to maintain an employee-centric hospice company. Our belief is simple; Inspired, proud and pleased employees will deliver a level of customer satisfaction that consistently exceeds expectations. We realize that timely and accurate responsiveness is of the highest importance. Our company structure lends itself to a flexible, prompt and efficient response from our staff. The needs of our patients are our utmost priority. Check us out online at www.capstonehospice.com Capstone Hospice is seeking a dedicated, and empathetic Patient Care Coordinator to join the administrative team. This position requires someone that is highly organized, detail-oriented and has experience using Microsoft Excel. The ideal candidate excels in multitasking, communication, and workflow management in a fast-paced environment. The PCC is responsible for facilitating the administrative tasks of the dedicated clinical team by supporting the Capstone clinical team members who are in the field caring for patients during life's most sensitive transition. This role also supports calls coming in from families and patients with questions and concerns. The Patient Care Coordinator will work independently with assigned tasks while working in a collaborative team environment. This position will report on-site in the Capstone office located in Peachtree Corners, working Monday - Friday, 8:00am-5:00pm. See detailed job description for more details on the essential functions of the role.

Requirements

High school graduate or equivalent (GED).
Medical office administrative responsibilities for 1+ year
Prefer 1+ years' experience in Hospice administrative services.
Experience with Microsoft products to include Outlook, Word, Excel, Teams
Proficiency with electronical medical records system (EMR/EHR), Wellsky a plus.
Knowledge of Medicare, Medicaid and third-party reimbursement requirements.
Strong organizational skills.
Strong attention to detail.
Demonstrates professionalism, empathy, and commitment to patient-centered care.
Knowledge or ability to learn Hospice policies and procedures.
Ability to exercise independent judgement.
Acceptance and adaptability to different social, racial, cultural and religious modes.
Ability to respond with a sense of urgency.
Ability to work in an office setting, sitting the majority of the day
Close work with finger dexterity, adequate hearing and vision (with or without correction).
Cubicle office setting to provide a collaborative environment with other coordinators.
No more than lifting of 25lbs.
Ability to work in a collaborative environment while making independent judgments.
Flexible and able to cope with the changing demands of the position.
Low risk.