Patient Care Coordinator
About The Position
Join a Supportive, Growing ENT Team! Ear, Nose & Throat Specialists of Wisconsin is one of the largest ENT practices in the state, serving patients across Appleton, Neenah, and Oshkosh. We’re proud of our supportive, collaborative, and people-first culture, where employees are truly valued, heard, and encouraged to grow. If you’re organized, detail-oriented, and thrive in a fast-paced healthcare environment, this could be the perfect opportunity for you! Why You’ll Love Working Here Our team enjoys a welcoming workplace with: Growth and advancement opportunities On-the-job training and support Casual work attire and a relaxed atmosphere Flexible working hours Regular social and team-building events Safe, employee-centered environment Company perks and a positive team culture Position Overview As a Patient Care Coordinator, you’ll play an essential role in ensuring patients receive timely, well-coordinated care. You’ll work closely with providers, patients, hospitals, and outside facilities to schedule procedures and manage the details that make everything run smoothly.
Requirements
- Strong ability to work collaboratively with leadership, staff, and providers
- Excellent verbal and written communication skills
- Exceptional organizational and multitasking abilities
- Proficiency in Microsoft Office Suite
- High school diploma or equivalent required
- Minimum of 2 years of experience in a medical office or clinic setting
- Availability of 30-40 hours per week
- Primary location: Oshkosh
- Prolonged sitting and computer work with high phone volume
- Light to moderate lifting may be required
- Ability to travel between clinic locations as needed
Responsibilities
- Coordinate and schedule in-office and off-site procedures
- Communicate with patients, providers, and outside facilities to ensure everyone is informed
- Schedule with outside vendors, providers, and hospitals as needed
- Maintain provider schedules within the EMR system
- Prepare and send required documentation prior to procedure dates
- Obtain prior authorizations for applicable procedures
- Coordinate pre-op and post-op appointments
- Ensure patient accounts and scheduling details are accurate
Benefits
- Generous paid time off, accrued immediately
- Flexible scheduling
- Individual and family health insurance options
- Education allowance
- 401(k) tax-sheltered annuity plan with year-end profit sharing
- Company-paid short- and long-term disability coverage
- Holiday pay plus a personal floating holiday
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
