Patient Care Coordinator
About The Position
We are seeking an experienced Patient Care Coordinator in the Statesville, NC area to join this brand-new office. This is a key role supporting the daily operations of the clinic, assisting patients, and ensuring smooth workflow. The ideal candidate must have prior hearing industry experience and be comfortable working independently with minimal supervision. Why This Opportunity is Unique This role offers the chance to be part of a brand-new practice with significant autonomy and influence over daily operations. The ideal PCC will work alongside an experienced clinical provider to help launch and grow the office while delivering top-quality care to patients.
Requirements
- Prior experience in a hearing healthcare or audiology setting
- Strong proficiency with CYCLE software
- Excellent communication, organizational, and multitasking skills
- Ability to work independently and manage multiple responsibilities in a fast-paced environment
- Professional, personable, and patient-focused demeanor
Responsibilities
- Greet and check in patients, ensuring a professional and welcoming experience
- Manage scheduling, appointments, and follow-up communications
- Answer and make phone calls, handle patient inquiries, and respond to support requests
- Assist clinical staff with daily operations and patient care logistics
- Maintain accurate patient records and coordinate with providers as needed
- Use CYCLE software for scheduling, patient management, and documentation
- Support inventory management, ordering, and other administrative tasks as needed
Benefits
- Opportunities to grow with a new practice and advance within the franchise network
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
