Uptiv Health : Patient Care Coordinator, Westland or Troy Michigan (Medical Assistant preferred)
About The Position
We’re Uptiv Health, transforming the experience of infusion care for millions of Americans with complex chronic conditions, such as Multiple Sclerosis, Crohn's Disease, Ulcerative Colitis, Rheumatoid Arthritis, and others. We partner with care teams across referring doctors, families and caregivers, primary care doctors, health systems and insurance plans to provide holistic and personalized care that goes beyond the four walls of our state-of-the-art clinics . Become part of the groundbreaking team to humanize the complex chronic care delivery! Our Full Time Patient Care Coordinator (PCC) will be part of our agile team, making the future of complex chronic care delivery the way it should be – human-centered and personalized . Our PCC is the heartbeat of the support team. In this key role you’ll showcase your passion for administrative, hospitality, customer service, and hands on clinical skills; all in support of patient care. You will report to the Senior Director of Operations. This role will be on-site and an current Medical Assistant certificate is preferred.
Requirements
- You will have 2+ years of clinical experience
- Active CPR Certification (or willing to get certification within 90 days of hire)
- Familiarity with injection therapy (infusion therapy good, but not required)
- Strong understanding of clinical processes and protocols
- Licensed Medical Assistant (MA) highly preferred
Nice To Haves
- Ability to navigate and chart in Electronic Health Record (EHR) systems
- Ability to analyze, order, and synchronize multiple high impact priorities in a fast-paced work environment
- A positive, upbeat team player
- Strong customer service skills and an empathetic disposition
Responsibilities
- Assist with vital collection and documentation; as well as other general clinical assistance
- Deliver a positive, warm greeting to each patient as they walk in the clinic
- Dialogue via phone, email, text (via platform), and inquiries (general) from referring providers and patients in a timely and accurate manner
- Receive packages, order supplies, re/stock supplies, light housekeeping, and general clinic support functions
- Own suite and supply sanitation between patients
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
